Facility Manager

Services for the UnderServed; New York (NY); On-site; USD 31,799 - 45,290; Full time

Job summary

Services for the UnderServed is seeking a Facility Manager in New York City to ensure the effective operation of shelter buildings. The role involves supervising operational staff, coordinating maintenance, maintaining fire safety protocols, and adhering to safety standards. Ideal candidates will have an associate degree or a high school diploma with extensive shelter experience. Competitive compensation at $27.98 per hour is offered, along with opportunities for career development.

Qualifications

• 2–5 years of experience in facility management or related field.
• Safety director (F-80) and/or Security Guard NYS license required.
• Optional: Bachelor’s degree preferred.

Responsibilities

• Supervise operational and maintenance staff and contracted maintenance workers.
• Coordinate work assignments and maintain shelter buildings.
• Participate in building inspections and maintain fire safety.

Skills

Strong effective communication skills

Critical thinking and problem-solving abilities

Flexibility and adaptability

Teamwork and leadership skills

Education

Associate degree in buildings, construction, facility management or related field

High school diploma with 5–7 years of building and shelter experience

Job description

Position Overview

The Facility Manager plays a crucial role in ensuring the smooth operation of the shelter building. They are responsible for structured supervision of the operational staff and guidance for the contracted maintenance staff.

Responsibilities

• Supervise operational and maintenance staff and contracted maintenance workers, including weekly structural supervisory sessions, work scheduling, timesheet approval, and time‑off requests.
• Coordinate work assignments and evaluate paperwork and documentation such as the Security Log and Maintenance Work Order Logbooks.
• Maintain shelter buildings in good standing and address all building violations in a timely manner.
• Organize and lead training, development, and evaluation of maintenance staff; may perform custodial duties when necessary.
• Participate in Callahan, RSRI, OTDA, and OCFS building inspections.
• Maintain fire safety, including:
  • Developing a Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.
  • Coordinating monthly fire drills and maintaining fire drill logs.
  • Conducting periodic building inspections for fire safety hazards and ensuring all fire prevention systems (centralized fire alarm panel, sprinkler system, smoke detectors, fire extinguishers) are operational.
  • Coordinating servicing and documenting service/inspections of all fire safety equipment.
  • Providing written fire safety and prevention information to new program clients.
• Monitor facility exterior and interior to ensure client safety and prevent damage, theft, or emergency/crisis situations.
• Guide clients on proper upkeep of living quarters, including extermination of rodents and bugs.
• Drive program vehicle when necessary.
• Conduct periodic building and grounds inspections and report findings to Central Maintenance.
• Respond to crisis and emergency situations and contact the appropriate authorities as needed.
• Participate in team meetings and training as appropriate.
• Adhere to the on‑call system for crisis intervention and emergencies.
• Maintain CPR/First Aid Certification and F‑80 certification.
• Work weekends and evenings; additional shifts required as needed.
• Perform other duties related to the program as delegated by senior leadership.

Qualifications

• Associate degree in buildings, construction, facility management, or related field with 2–5 years of experience, or high school diploma with 5–7 years of building and shelter experience.
• Required safety director (F‑80) and/or Security Guard NYS license.
• Strong effective communication skills.
• Critical thinking and problem‑solving abilities.
• Flexibility and adaptability.
• Innovation and continuous improvement mindset.
• Teamwork and leadership skills.
• Optional: Bachelor’s degree preferred.

Compensation

USD $27.98 per year.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State, and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].