Facility Helper

UG2; Menlo Park (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

UG2 is seeking a Facility Helper in Menlo Park to support the facilities management team with cleaning, basic maintenance, and everyday operations. You will help keep spaces safe, organized, and welcoming for staff and visitors.

The role emphasizes reliability, physical tasks, and teamwork, with opportunities to learn safety protocols and operate basic tools. This entry-level position offers hands-on experience in a professional facility environment and room to grow with UG2.

Qualifications

• High school diploma or equivalent preferred.
• Experience in facilities, custodial, or general labor roles is a plus.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Basic understanding of tools, equipment, and facility operations preferred but not required.
• Strong work ethic, reliability, and willingness to learn.
• Effective communication skills and ability to work as part of a team.

Responsibilities

• Assist in routine cleaning, upkeep, and organization of facility spaces.
• Support maintenance staff with basic repairs and equipment handling.
• Move, organize, and transport materials within the facility.
• Monitor facility conditions and report issues to the maintenance or supervisory team.
• Assist with set-up and breakdown of spaces for events or operational needs.
• Follow safety protocols and company policies in all tasks.
• Provide general support to ensure smooth daily operations and a positive environment for staff and visitors.

Skills

Physical stamina

Teamwork

Communication

Safety awareness

Education

High School Diploma or equivalent

Tools

Basic tools & equipment

Job description

The Facility Helper provides support to the facilities management team by assisting with general maintenance, cleaning, and operational tasks to ensure a safe, clean, and well-functioning environment. This role helps maintain facility standards, supports technical staff, and contributes to the overall efficiency of daily operations.

Key Responsibilities

• Assist in the routine cleaning, upkeep, and organization of facility spaces.
• Support maintenance staff with basic repairs and equipment handling.
• Move, organize, and transport materials or supplies as needed within the facility.
• Monitor facility conditions and report issues to the maintenance or supervisory team.
• Assist with set-up and breakdown of spaces for events or operational needs.
• Follow safety protocols and company policies in all tasks.
• Provide general support to ensure smooth daily operations and a positive environment for staff and visitors.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in facilities, custodial, or general labor roles is a plus.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Basic understanding of tools, equipment, and facility operations preferred but not required.
• Strong work ethic, reliability, and willingness to learn.
• Effective communication skills and ability to work as part of a team.

Core Competencies

• Dependability and consistency in performing assigned tasks.
• Attention to detail and commitment to maintaining a safe and clean environment.
• Positive attitude and willingness to support team members.
• Adaptability and openness to learning new tasks and responsibilities.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.