Facility Coordinator

Cushman & Wakefield; Town of Amherst (NY); On-site; USD 35,000 - 41,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator to support the facility management team in delivering client facility services. You will coordinate work orders, vendor interactions, PO creation, and maintain critical records while assisting in inspections and events.

The role emphasizes strong communication, multitasking, and financial acumen, with experience using work order systems like REALM CMMS.

Qualifications

• Minimum 3 years in administrative, accounting, or tenant services.
• Strong data entry, reporting, spreadsheets/pivot tables, and analytics.
• Solid financial acumen including PO creation and management.
• Experience with REALM CMMS or other work order systems.
• Facilities/property management, CRE or professional services experience preferred.

Responsibilities

• Support day-to-day facility operations and be a primary contact for client requests and issues.
• Coordinate work orders, repairs, inspections, and service requests with vendors and engineers.
• Create purchase orders and assist with approvals, bids, invoicing, and payments.
• Track open work orders and provide updates to clients and stakeholders.
• Maintain records for maintenance, vendors, equipment, and activities.
• Coordinate vendor access, scheduling, and billing while monitoring performance.
• Assist with inspections, events, complex issues, and emergencies.
• Support KPI/SLA reporting, process improvement, and vendor training.

Skills

Communication

Data entry

Analytics

Multi-tasking

Attention to detail

Time management

Customer focus

Initiative

Sense of urgency

Teamwork

Tools

REALM CMMS

Job description

Job TitleFacility CoordinatorJob Description SummaryThe Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. This role directly supports the facility management team with on-going facility and team related responsibilities.Job DescriptionEssential Functions & ResponsibilitiesSupport day-to-day facility operations and serve as a key point of contact for client requests, inquiries, and facility issues.Coordinate work orders, maintenance, repairs, inspections, and service requests with engineering staff, vendors, contractors, and landlords.Create purchase orders and assist with approvals, vendor bids/proposals, invoice review, and payment processing.Track open work orders and provide timely updates to clients and stakeholders through completion.Maintain accurate records and documentation for maintenance, repairs, vendors, equipment, and building activities.Coordinate vendor access, scheduling, billing procedures, and service delivery while monitoring performance.Assist with building inspections, special events, complex facility issues, and emergency/disaster response.Support KPI/SLA reporting, process improvement, and training for vendors and new team members.Follow all building-specific maintenance, safety, and operating procedures.Key CompetenciesStrong CommunicationCustomer FocusInitiativeSense of UrgencyMultitaskingAttention to DetailFinancial AwarenessTime ManagementTeamworkIMPORTANT EXPERIENCEA minimum of 3 years of work experience in an administrative, accounting, or tenant services capacityStrong experience with data entry, expansive reporting, spreadsheets/pivot tables, and analytics.Solid financial acumen, including purchase order creation and managementExperience with REALM CMMS or other work order management systemsExperience working in the facilities/property management, commercial real estate or professional services industries preferredOTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $25.50 - $30.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”