Facility Coordinator

Open-Arms-Assisted-Living; Mount Pleasant (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Open Arms Assisted Living in Wisconsin seeks a Facility Coordinator to supervise member care and overall residence operations. You will lead staff, manage schedules, coordinate with medical professionals, and ensure safety and compliance.

Responsibilities include administering medications, budgeting, and maintaining licensing standards while communicating with families and case managers. A proactive, compassionate leader with healthcare experience is essential for success.

Qualifications

• Must demonstrate strong leadership and the ability to teach and coach staff.
• Excellent verbal and written communication with residents, families and professionals.
• Ability to manage time, delegate tasks, and adapt to changing schedules.
• Experience handling behavioral challenges and de-escalation techniques.
• Understanding of HIPAA guidelines and confidentiality requirements.

Responsibilities

• Member Management: ensure safety, support goals, administer medications, manage finances, arrange appointments.
• House Management Duties: maintain licensing compliance, menus, shopping, budgeting, staff coaching, meetings and reviews.
• Administrative: coordinate with case managers, families, doctors; preserve confidentiality and document appropriately.

Skills

Leadership

Communication

Time management

Flexibility

De-escalation

Behavior planning

Documentation

HIPAA awareness

Job description

The Facility Coordinator works directly with the members but is also responsible for maintaining the overall operations of the residence which includes, but is not limited to:

Member Management:

• Ensure the safety and well-being of the members at all times
• Understand the needs, goals, and programs of each member; assist them in reaching these goals
• Administer and order medications
• Maintain and track member finances
• Arrange appointments and referrals
• Follow up with medical professional recommendations with CCI and guardians
• Transport members using company vehicle

House Management Duties:

• Ensure the house is always meeting licensing requirements
• Meet licensing requirements of DHS
• Complete weekly menus for the homes and weekly grocery shopping
• Stock home supplies
• Site finances/budgeting
• Staff management
• Coach and hands on train new staff members and current staff
• Lead monthly staff meetings
• Conduct staff reviews

Administrative:

• Develop/maintain communication with case managers, social workers, families, guardians, doctors, supervisors, and direct staff
• Maintain confidentiality and follow all HIPAA guidelines
• Documentation/Filing

Required Skills/Abilities:

• Should be comfortable working on behavior challenges, behavioral planning, and de-escalation
• Must have strong leadership skills, be willing to learn, be willing to teach others, and be flexible
• Requires adaptability, compassion, honestly and tolerance
• Excellent verbal and written communication
• Strong time management skills and ability to delegate
• Punctual and reliable
• Ability to make independent decisions
• Willingness to take initiative and adapt to circumstances
• Ability and willingness to maintain a positive demeanor
• Ability to follow daily routines while allowing for flexibility and planning creative alternatives
• Ability to work a flexible schedule

Must have valid Wisconsin driver's license

At least 2 years of experience in a healthcare setting/position related to resident care

Physical Requirements:

• Frequent standing/walking
• Able to lift/carry up to 50 pounds occasionally
• Frequently kneels, bends, squats, climbs, and reaches
• Must be able to move frequently throughout the workday
• Must be in good general health and demonstrate emotional stability
• Must be able to assist with the evacuation of residents in the event of an emergency

Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Open Arms Assisted Living provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, member of the armed services or covered veteran status or any other status that is protected by federal, state and local laws. This policy includes, but is not limited to: employment, promotion, demotion, transfer, recruitment, termination, compensation, benefits, layoffs, training, and social and recreational programs.