Facility Coordinator

cw; Getzville (NY); On-site; USD 33,000 - 38,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator to support the facility management team in delivering client facility services. You will coordinate work orders, manage documentation, and ensure service delivery aligns with KPI/SLA expectations.

You will liaison with engineering staff, vendors, and landlords, manage purchase orders, and help with inspections and events. This role requires 3+ years in admin/tenant services and familiarity with REALM CMMS.

Qualifications

• 3+ years of work experience in an administrative, accounting, or tenant services capacity.
• Experience with data entry, expansive reporting, spreadsheets/pivot tables, and analytics.
• Solid financial acumen, including purchase order creation and management.
• Experience with REALM CMMS or other work order management systems.
• Experience in facilities/property management, commercial real estate, or professional services preferred.

Responsibilities

• Support day-to-day facility operations and serve as a key point of contact for client requests, inquiries, and facility issues.
• Coordinate work orders, maintenance, repairs, inspections, and service requests with engineering staff, vendors, contractors, and landlords.
• Create purchase orders and assist with approvals, vendor bids/proposals, invoice review, and payment processing.
• Track open work orders and provide timely updates to clients and stakeholders through completion.
• Maintain accurate records and documentation for maintenance, repairs, vendors, equipment, and building activities.
• Coordinate vendor access, scheduling, billing procedures, and service delivery while monitoring performance.
• Assist with building inspections, special events, complex facility issues, and emergency/disaster response.
• Support KPI/SLA reporting, process improvement, and training for vendors and new team members.
• Follow all building-specific maintenance, safety, and operating procedures.

Skills

Strong Communication

Customer Focus

Initiative

Multitasking

Time Management

Attention to Detail

Financial Awareness

Teamwork

Data Entry

Analytics

Tools

REALM CMMS

Pivot Tables

Vendor Management Tools

Job description

Facility Coordinator

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. This role directly supports the facility management team with on-going facility and team related responsibilities.

Essential Functions & Responsibilities

• Support day-to-day facility operations and serve as a key point of contact for client requests, inquiries, and facility issues.
• Coordinate work orders, maintenance, repairs, inspections, and service requests with engineering staff, vendors, contractors, and landlords.
• Create purchase orders and assist with approvals, vendor bids/proposals, invoice review, and payment processing.
• Track open work orders and provide timely updates to clients and stakeholders through completion.
• Maintain accurate records and documentation for maintenance, repairs, vendors, equipment, and building activities.
• Coordinate vendor access, scheduling, billing procedures, and service delivery while monitoring performance.
• Assist with building inspections, special events, complex facility issues, and emergency/disaster response.
• Support KPI/SLA reporting, process improvement, and training for vendors and new team members.
• Follow all building-specific maintenance, safety, and operating procedures.

Key Competencies

• Strong Communication
• Customer Focus
• Initiative
• Sense of Urgency
• Multitasking
• Attention to Detail
• Financial Awareness
• Time Management
• Teamwork

Important Experience

• A minimum of 3 years of work experience in an administrative, accounting, or tenant services capacity
• Strong experience with data entry, expansive reporting, spreadsheets/pivot tables, and analytics.
• Solid financial acumen, including purchase order creation and management
• Experience with REALM CMMS or other work order management systems
• Experience working in the facilities/property management, commercial real estate or professional services industries preferred

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

Benefits

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $23.71 - $27.89Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

Accommodations

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO

INCO: “Cushman & Wakefield”