Facility Billing Specialist

MPOWERHealth; West Conshohocken (PA); Hybrid; USD 42,000 - 66,000; Full time

Job summary

MPOWERHealth is seeking an Accounts Receivable Specialist to invoice facility clients and manage follow-up with payers and patients. The role supports clinical teams and sustains service delivery through accurate data entry, timely invoicing, and effective problem resolution.

You’ll handle posting of payments, denials, and adjustments, while building solid relationships with facility contacts and ensuring high-quality customer service. Hybrid, full-time position based in PA.

Qualifications

• 2+ years in medical accounts receivable, invoicing, or insurance follow-up.
• Advanced Excel skills and strong math aptitude.
• Working knowledge of CPT, ICD-10, EOBs, and common denial reasons.
• Excellent attention to detail and ability to handle high-volume invoicing.
• Professional written and verbal communication with internal and external stakeholders.

Responsibilities

• Create and submit invoices to facility clients based on contract terms and case details.
• Enter charges and data accurately into the billing system.
• Follow up on purchase orders, payments, and delinquent accounts by phone and email.
• Work unpaid and denied insurance claims, including corrections, resubmissions, and appeals.
• Post payments and adjustments, and complete monthly A/R reconciliation.
• Build relationships with new facility contacts and set up their A/R processes.
• Answer client and patient billing questions with professionalism and care.
• Flag payment and denial trends so we can fix problems at the source.

Skills

Accounts receivable

Excel

Attention to detail

Communication

Customer service

Education

High school diploma or GED

CRCR/CPB/CPC certification (nice to have)

Tools

athenahealth

eClinicalWorks

AdvancedMD

Waystar

Job description

About the Role:

Do you love numbers, take pride in getting the details right, and get satisfaction from seeing an account through to payment? MPOWERHealth is hiring an Accounts Receivable Specialist to keep our reimbursement engine running.

In this role, you'll invoice facility clients for the medical services our teams provide. You'll also follow up with clients, insurance payers, and patients until every account is resolved. Your work keeps our clinical teams supported and our services sustainable.

Location: [Hybrid].

Schedule: Full-time.

What You'll Do:

• Create and submit invoices to facility clients based on contract terms and case details.
• Enter charges and data accurately into the billing system.
• Follow up on purchase orders, payments, and delinquent accounts by phone and email.
• Work unpaid and denied insurance claims, including corrections, resubmissions, and appeals.
• Post payments and adjustments, and complete monthly A/R reconciliation.
• Build relationships with new facility contacts and set up their A/R processes.
• Answer client and patient billing questions with professionalism and care.
• Flag payment and denial trends so we can fix problems at the source.

What You Bring:

• 2+ years of medical accounts receivable, invoicing, or insurance follow-up experience.
• High school diploma or GED.
• Advanced Excel skills and a strong head for math.
• Working knowledge of CPT, ICD-10, EOBs, and common denial reasons.
• Sharp attention to detail. You catch the small errors others miss.
• The organization to handle a high volume of correspondence while hitting daily invoicing goals.
• Clear, professional written and verbal communication with all levels, internally and externally.
• A customer-service mindset, a positive attitude, and openness to feedback.

Nice to Have:

• CRCR, CPB, or CPC certification.
• Experience with surgical, specialty, or out-of-network claims.
• Familiarity with the No Surprises Act IDR process.
• Experience with athenahealth, eClinicalWorks, AdvancedMD, Waystar, or a similar system.

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