FACILITY ATTENDANT WILL CALL- TENNIS

City of Plantation; Fort Lauderdale (FL); On-site; USD 24,000 - 30,000; Part time

Job summary

City of Plantation is seeking a part-time Recreation Attendant to provide information to the public, assist with registrations, and help run recreation programs across facilities. The role involves greeting visitors, answering phones, handling registrations, and supporting events throughout the year.

The position requires high school completion or GED, strong public-facing skills, and the ability to work flexible hours including weekends and holidays.

Qualifications

• This position requires knowledge of recreation programs and the ability to assist the public in person or by phone.
• Strong etiquette for handling callers and visitors is required.
• Candidates should be able to work with children and the general public.
• Flexibility to cover days, evenings, weekends and holidays as needed.
• Experience with registration processes for recreation programs is preferred.

Responsibilities

• Greet visitors at the reception desk and provide information.
• Handle incoming calls, transfer or take messages, and refer to proper offices.
• Assist the public with completing registration forms for recreation programs.
• Assist with equipment issuance, return, and maintenance.
• Collect fees and deposits for classes and events and process monetary transactions.
• Maintain order and supervise activities during programs and events.
• Provide clerical support as needed and assist with program planning and supervision.
• Perform duties before, during, and after emergency declarations as directed.

Skills

Recreation programs

Public interaction

Telephone etiquette

Registration assistance

Flexibility

Clerical tasks

Safety awareness

Monetary transactions

Education

High school diploma or GED

Tools

Vermont Systems Rec Trac

Job description

Description
This is a non-exempt position, which is routine recreation work responsible for disseminating information to the public, reception control and attendant duties in the classrooms, playground area, lobby area, game-room, gymnasium, outdoor basketball courts, pool area, etc. Also, assist in recreational activities, special events and collect registration fees and is also required to perform daily upkeep of facility. Work is performed under the supervision of the Site Manager.

Hour Scheduled on a "Will-Call" basis - work schedule will vary which can consist of days, evenings, weekends and/or holidays.

Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.

"Will-Call" status – Work when needed by the Parks and Recreation Department. No set schedule.

Examples of Duties

• Greets visitors at the reception desk; provides information; may refer visitors to other offices.
• Receives incoming telephone calls, transfers calls to appropriate extensions, takes messages and provides information.
• Assists the public in the requisition and completion of registration forms for recreation programs offered by the City.
• Assists with the issuance, return, storage, upkeep and maintenance of equipment within the facility.
• May collect fees, charges and deposits for classes and special events.
• Maintains order and discipline at the assigned facility.
• May perform clerical duties, as position requires.
• May assist with the planning, implementation, and supervision of activities, special projects and programs held at recreational facility.
• This position does not have final procurement authority.
• Performs related duties as required and as directed.
• Performs any assigned duty before, during and after a declared emergency.

Typical Qualifications

• Some knowledge and experience in recreational programs.
• Knowledge of proper telephone etiquette and procedures with the ability to provide information to the public via telephone and in person.
• Ability to work well with the public and children.
• Ability to work a flexible work schedule to accommodate the facility's needs and assist in special events during the year.
• Ability to assist the public in the completion of registration forms for recreation programs offered by the City.
• Ability to learn Vermont Systems Rec Trac Computer Software System.
• Ability to perform clerical duties, as position requires.
• Ability to demonstrate good public relation skills with visitors and participants.
• Ability to understand and carry out instructions and to complete work assignments.
• Ability to maintain facilities for safety hazards and knowledge of proper use of safety practices.
• Ability to perform monetary transactions.
• Ability to supervise and interact with children in various programs offered by the City in a safe and professional manner.
• Ability to set up and breakdown activities that take place at facility.
• Ability to perform routine building maintenance, such as scrub, mop, vacuum, and sweep floors, clean office areas and restrooms.
• Ability to meet and deal courteously with the general public and establish and maintain an effective working relationship with departmental officials and other municipal employees.

Desirable Experience And Training

Graduation from a standard high school or possess a GED from a recognized issuing agency with experience in recreation programs. Any equivalent combination of education, experience and training may be considered.

LiveScan Process

Incumbents in this job class are required to undergo a Level 2 Background Screening as required by the State of Florida. The screening includes a photograph, fingerprint-based searches of criminal records nationally, and is performed using the electronic LiveScan process.

Probationary Period

All new employees serve a one (1) year probationary period from date of hire.