Facilities Technician Lead

West Pharmaceutical Services; Tempe (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Job summary

A leading medical device manufacturer is seeking a Facilities Technician Lead to manage maintenance operations. The role involves overseeing a multi-shift team, ensuring adherence to regulatory standards, and leading the maintenance of production-related systems. The ideal candidate will have a background in engineering, significant experience in a similar role, and strong problem-solving skills. This position offers comprehensive benefits, including medical and tuition assistance, within a diverse and inclusive workplace.

Qualifications

• 5+ years of progressive maintenance and leadership experience.
• Experience with FDA regulations related to maintenance and equipment repair.
• Independent judgment with limited instruction.

Responsibilities

• Manage the hourly maintenance workforce.
• Lead a multi-shift team in equipment maintenance.
• Monitor facility and process equipment.

Skills

Problem-solving

Interpersonal skills

Troubleshooting skills

Resource management

Flexibility

Education

Associate’s degree in Engineering

Formal trade school or vocational training

Tools

CMMS software

Technical drawings interpretation

Job description

Facilities Technician Lead

>West Pharmaceutical Services is seeking a Facilities Technician Lead to oversee preventative and corrective maintenance, troubleshooting, and repair of building systems, utilities, and production‑related support equipment in a regulated medical device manufacturing environment.

Job Summary

Responsible for managing the hourly maintenance workforce, ensuring adherence to procedures, quality, production, maintenance, safety and schedules. This 24/7 operation includes direct reports on all shifts and requires onsite presence 5 days a week.

Essential Duties and Responsibilities

• Lead a multi‑shift team in the maintenance and installation of facility and pharmaceutical equipment, ensuring high quality standards.
• Help manage outside contractors, including scheduling, training, contracts, insurance certificates and follow‑up.
• Communicate effectively between customers, shifts, contractors, engineers and management.
• Provide leadership in developing teams, succession planning and advanced training programs for West maintenance team members.
• Lead teams to resolve issues, implement process improvements, and increase departmental efficiency.
• Observe work performed by maintenance, engineers and contractors to ensure quality, timelines and maintenance goals are met.
• Maintain close observation of process orders, keep informed of manufacturing status, and provide maintenance support to facilitate the schedule.
• Initiate, review and complete Corrective Action Reports, Change Control and other required documentation.
• Monitor facility and process equipment, providing daily updates to management of any extensive downtime and recommending equipment maintenance or replacement.
• Promote all site initiatives including plant safety programs, lean initiatives and training programs, consistently applying HR policies and holding team members accountable.
• Participate in the resolution of employee complaints and personnel or performance issues, coaching employees to encourage teamwork.
• Foster a progressive workforce using innovative techniques.
• Plan, direct and supervise all maintenance activities.
• Provide support during audits, inspections or regulatory visits related to facilities or maintenance operations.
• Perform other duties as assigned based on business needs.
• Adhere to all regulations, policies, work procedures and safety rules.
• Exhibit regular, reliable, punctual and predictable attendance.

Education

• Associate’s degree in Engineering required.
• Formal trade school, vocational training or equivalent experience required.
• Bachelor’s degree in Engineering preferred.

Work Experience

• Minimum 5 years of progressive maintenance and leadership experience (may substitute for educational requirements).
• Experience with FDA regulations related to facilities, maintenance and equipment repair required.
• Experience in plastic injection and/or medical device manufacturing preferred.
• Experience in managing projects required.
• Experience with automation systems required.

Preferred Knowledge, Skills and Abilities

• Excellent attendance record.
• Effective problem‑solving and interpersonal skills, written and verbal.
• Ability to manage resources effectively and efficiently.
• Skill in developing successful solutions to complex problems.
• Independent judgment with limited instruction and guidance.
• Working knowledge of GMP regulations and cleanroom practices.
• Ability to read and interpret technical drawings, schematics and SOPs.
• Experience with CMMS software and documentation practices in regulated environments.
• Strong troubleshooting skills across mechanical, electrical, and HVAC systems.
• OSHA 10/30 certification.
• Experience with ISO 13485 or FDA 21 CFR Part 820 compliance.
• Flexibility to work off‑hours or weekends for emergency maintenance or facility shutdowns.

License and Certifications

• Certification in one or more of the key building trades preferred.

Travel Requirements

10% – Up to 26 business days per year.

Physical Requirements

Medium‑exerting: up to 50 lb/22 kg occasionally; 20 lb/9 kg frequently; 10 lb/4 kg constantly. Ability to lift, climb, stand or sit for extended periods and work in confined or elevated spaces. Must wear required PPE and pass gowning qualification for cleanroom entry.

Additional Requirements

• Must be able to work assigned shift(s) with overtime as required.
• Sitting and/or standing for extended periods may occur, as well as traveling to offices and building sites.
• Must be able to wear required PPE and pass gowning qualification for cleanroom entry.
• Hearing ability sufficient to hear and react to audible alarms from distances up to 150 feet.

Commitment to Diversity and Inclusion

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post‑offer background screening and/or drug screening.

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Tuition assistance