Facilities Technician
The Bay Club Company
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Benefits offered by this job
Job summary
The Bay Club Company is seeking a dedicated associate to maintain building operations and deliver exceptional hospitality to members and guests across our clubs in California, including Novato.
You will follow standard procedures, perform preventive maintenance (pool care, plumbing, light electrical, painting), restock supplies, and ensure a clean, safe environment throughout shifts that may include weekends and holidays.
Qualifications
- Ability to read and interpret general training manuals, professional journals, or procedures.
- Ability to identify problems, gather data, and draw valid conclusions.
- Excellent customer service attitude and communication skills.
Responsibilities
- Learn and apply the company's standard operating procedures.
- Perform preventive maintenance of the building facilities including pool-related tasks, plumbing, electrical and painting.
- Restock supplies and manage inventory.
- Maintain a clean, safe work environment.
- Greet members and guests across the property.
- Anticipate members' needs and follow through on requests.
- Communicate promptly and keep up with follow-ups.
- Participate in events, programs, meetings and training.
- Represent the club professionally through appearance and responsive service.
- Schedule varies and may include weekends/holidays.
Skills
Job description
This position is responsible for maintaining Club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
- Respect The Past
- Accept Responsibility
- Pay it Forward
Actions We Live By. It's who we are when we step into our full power.
We need open and honest discussions. We need courage to speak up and call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
- Service Forward
- Ruthlessly Consistent
- Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Learn and apply the company's standard operating procedures.
- Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
- Restock supplies, replenish inventory and products.
- Maintain a clean, safe work environment.
- Greet members and guests through-out the property.
- Understand and anticipate the needs of the property
- Be attentive and listen carefully to the member's and follow through.
- Follow up as required and communicate in a timely manner.
- Be an active participant in events, programs, meetings and training.
- Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
- Schedule varies and may require weekend and holiday hours, days and evenings.
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.
Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
- Minimum three (3) years of building operations experience
- Professional, friendly manner and excellent customer service attitude and abilities
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
- Well organized and detail oriented
- High cleanliness standards
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The noise level in the work environment is usually moderate.
The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
$24.00 - $35.00 / hour
At The Bay Club Company, we believe your career should be more than a job. It should be an opportunity to grow, build meaningful connections, and be part of a healthy, active community.
- Club Membership -- Enjoy complimentary access to Bay Club facilities and experience all that membership has to offer, from sports and fitness to family fun, recreation, and community.
- Competitive Compensation -- Competitive pay with opportunities to grow your earnings as you grow in your career.
- Paid Time Off* -- Time to recharge, spend time with the people you care about, and enjoy life outside of work.
- Health Insurance* -- Benefits designed to support your health and well-being.
- Employee Discounts -- Save on club services, programs, and amenities.
- Continuing Education -- Build your skills and knowledge through ongoing learning and development opportunities.
- Career Growth Opportunities -- Develop your skills, take on new challenges, and pursue opportunities to advance within Bay Club.
- Community Involvement -- Be part of a team that makes a positive impact in our clubs and communities.
- Benefits are available to eligible Full-Time associates. Full-Time status eligibility begins at an average of 25 hours worked per week.
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