Facilities Supervisor - Leader Bank Pavilion (Seasonal)

Live Nation Worldwide, Inc.; Boston (MA); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is seeking a Facilities Supervisor for Leader Bank Pavilion in Boston. The role leads the Facilities Crew through event setup, tear down, cleaning, and safety, reporting to the Facilities Manager.

It requires a Bachelor's degree and leadership background, with winterization duties and varied hours including early mornings and late nights. The position is seasonal from February to October, typically 30–40 hours per week, with shifts aligned to events and venue needs.

Qualifications

• Bachelor's degree and prior leadership experience required.
• Experience with facility maintenance or operations preferred.
• Strong communication and teamwork skills.
• Ability to lift up to 30 pounds and operate venue equipment.

Responsibilities

• Represent Live Nation to guests and partners in a professional manner.
• Schedule facilities staff for shows and events.
• Lead facilities crew in setup, teardown and safety.
• Oversee winterization and de-winterization of the venue.
• Maintain cleanliness and safety across the venue during events.
• Assist with maintenance tasks and small projects.

Skills

Leadership experience

Verbal and written communication

Team collaboration

Facility operations knowledge

Safety awareness

Education

Bachelor's degree

Tools

Hand tools

Job description

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The Facilities Supervisor leads the Facilities Crew in event set up, break down, cleaning, and overall physical safety of Leader Bank Pavilion. This role works closely with our Facilities Manager to ensure everything is set up and ready to welcome our guests for each concert and event. The Facilities Supervisor is the primary trainer for Facilities Team. The Supervisor will also work with the Facilities Manager to direct the winterization and de-winterization of our seasonal venue. This is a seasonal position from February to October, working 30 to 40 hours per week. Hours will include standard business hours as well as event shifts. Shifts may start as early as 6:00-7:00am. Evening event shifts may go as late as 1:00am. On non-event days, typical hours will be 9am to 5pm.

WHAT THIS ROLE WILL DO

• Represent Live Nation and Leader Bank Pavilion to all venue visitors, including our business partners and artists, in a professional way
• Adapt to the varying needs of our diverse artists and audiences
• Schedule Facilities staff for shows, events, and regular business hours
• Lead Facilities Crew in setting up venue furniture and signage for concerts and private events; adapt to different needs depending on the client or artist and other factors, ie weather
• Work closely with the Facilities Manager and Special Events team to understand and execute special event set up
• Coordinate ongoing maintenance needs, including repairing chairs, painting, and other maintenance projects as assigned by the Facilities Manager
• Plan daily work lists for Facilities Crew
• Keep the venue safe and clean at all times, including but not limited to keeping all guest facing areas free of trash, restock restroom paper, materials and hygiene products as needed
• Ensure work areas are neat and orderly and assist with other cleaning duties as assigned
• Assist with maintaining venue gardens. Water plants and complete light landscaping.
• Show CARE by participating in venue recycling efforts before, during, and after the show
• Use a variety of hand and power tools to help perform duties as needed
• Comply with safety regulations and maintain clean and orderly work areas
• Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints
• Maintain working knowledge of guest services programs and service recovery practices
• Responsible for maintaining a fun, friendly, and safe environment throughout the venue;. uphold venue policies and escalated concerns to appropriate members of the management team in a timely manner
• Perform all other duties as assigned or needed

WHAT THIS PERSON WILL BRING

• Bachelor's degree and prior leadership experience required
• Background in maintenance preferred; ability to use hand tools preferred
• Reliable transportation to and from work during late night and early morning hours. Shifts may be outside of public transportation hours.
• Ability to lift up to 30 pounds, move and set up furniture, bend over, and remain standing for long periods of time
• Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
• Strong verbal and written communication skills
• Strong team player with ability to collaborate and establish strong working relationships with internal and external partners
• Ability to multi-task within a fast-paced environment
• Action-oriented and results-driven individual
• Passion or interests in music, technology and media

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions. ** The expected compensation for this position is: $19.2 USD - $24.00 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.