Facilities Supervisor

MENTOR Technical Group Corporation; Vega Baja (PR); On-site; USD 75,000 - 95,000; Full time

Job summary

MENTOR Technical Group Corporation is seeking a qualified candidate to supervise utilities operations in Vega Baja, Puerto Rico. The role demands oversight of operators and compliance with safety regulations, while ensuring top-quality service delivery. Ideal candidates have significant experience in the pharmaceutical and regulated industries, coupled with strong leadership skills.

The minimum educational requirement is a Bachelor’s degree in a Science or Engineering discipline, with an MBA or higher preferred. The position also requires a proactive approach to problem-solving and excellent communication skills.

Qualifications

• 5+ years in plant utilities operations within regulated industries.
• 3+ years of experience in leading teams.
• Strong knowledge of utilities/facilities equipment and O&M requirements.

Responsibilities

• Supervise and coordinate utilities operators and technicians.
• Monitor and maintain safety protocols and equipment operations.
• Provide technical support for compliance with policies/regulations.

Skills

CMMS systems knowledge

OSHA safety practices

Technical writing

Organizational skills

Oral communication

Written communication

Education

Bachelor’s degree in a Science or Engineering discipline

MBA, MS or ME preferred

Job description

Responsabilidades

• Direct supervision and coordination of assigned utilities operators, installers, and mechanics guaranteeing reliable, top quality service during the execution of the following activities that may include but are not limited to the operation of: steam units, potable and purified water systems, chilled water systems, compressed air systems.
• Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
• Monitor employees' work levels and review work performance.
• Counsel employees about work‑related issues and assist employees to correct job‑skill deficiencies.
• Requisition materials and supplies, such as tools, equipment, and replacement parts.
• Interpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers.
• Conduct or arrange for workers training in safety, repair, and maintenance techniques, operational procedures, or equipment use.
• Ensure the recordkeeping of documentation of client’s utilities equipment operations parameters are met.
• Ensure that the utilities equipment have the necessary operating procedures according to the manufacturers operation manual and/or recommendations.
• Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost‑effective way and within the timelines established by the customer.
• Exhibit a customer‑oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
• Manage technical issues/problems appropriately and efficiently.
• Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
• Issue Performance Review Report to employees under his/her supervision.
• Create/develop customer relations and new business opportunities. Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent MTG at all levels and places.
• Alerts management when problems are identified and make recommendations for improvements.
• Must be a team player committed to developing and working in a quality environment.
• Complies with MENTOR’s administrative requirements timely and consistently in areas such as: weekly reports, updating of CV’s, yearly updates of medical/training records, attendance to work, etc.
• Attend Project Leaders/Managers meeting, as part of job position strategic commitments, and follow‑up on action items discussed.

Minimum Requirements

• Bachelor’s degree in a Science or Engineering discipline; MBA, MS or ME preferred.
• At least five (5) years of experience in plant utilities operations related fields within the regulated industry (Pharmaceutical, Biotechnology, Medical Device, Food and Beverage, and Healthcare) with thorough working knowledge of cGMPs.
• At least three (3) years of experience leading teams.
• Strong knowledge of CMMS systems and related systems/software.
• Strong knowledge of work management processes, labor estimating, resource balancing, etc.
• Good working knowledge of utilities/facilities equipment and O&M requirements.
• Strong understanding of proper OSHA safety practices and procedures.
• Good organization skills.
• Technical writing ability.
• Strong oral and written communications skills.
• Knowledge of the purchase order system and requisition procedures.
• Must be flexible and responsive to the needs of the business.
• Must have the ability to overcome obstacles and have the organizational skills necessary to complete assignments promptly.
• Demonstrated ability to be proactive in problem solving and to lead the resolution of equipment problems.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.