Facilities Specialist

ONEOK, Inc.; Midland, Northern (TX, KY); Hybrid; USD 46,000 - 70,000; Full time

Job summary

ONEOK, Inc. is seeking a facilities specialist to support day-to-day office operations, security, and coordination of meetings and events. You will work with employees, visitors, vendors, and leadership to ensure a welcoming and secure workplace.

The role involves managing mail, supplies, access systems, and vendor relationships while assisting with onboarding and engagement programs. Strong organization and communication are essential for success.

Qualifications

• Experience in office administration or facilities coordination.
• Knowledge of vendor coordination and security/access control basics.
• Proficiency with Microsoft Office and scheduling software.
• Strong customer service, communication and event coordination skills.

Responsibilities

• Deliver and pick up mail and packages multiple times daily.
• Maintain and verify invoices and requisitions.
• Manage office supplies inventories and break room items.
• Coordinate vendor services and deliveries to maintain operations.
• Inspect common areas for cleanliness and functionality.
• Submit and track facility maintenance requests with building management.
• Administer employee and visitor badge access per security policies.
• Assist with onboarding, meetings, and event logistics.
• Support engagement activities and workplace programs.
• Coordinate meetings including room setup and catering.

Skills

Organization

Multitasking

Problem solving

MS Office

Office scheduling

Customer service

Communication

Meetings coordination

Tools

MS Office Suite

Access control systems

Job description

#WeAreONEOK - Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

The Facilities Specialist is responsible for supporting the day-to-day operations, organization, security, and overall functionality of the office environment while serving as a key point of contact for employees, visitors, vendors, and leadership. This role manages office supplies and vendor services, coordinates facility maintenance and workplace operations, administers employee and visitor access systems, and ensures a clean, efficient, and welcoming workplace. Responsibilities also include supporting new hire onboarding, handling mail and package distribution, coordinating meetings and conference room logistics, assisting with administrative tasks for leadership, and planning employee engagement activities, training sessions, company events, and workplace programs. The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities while maintaining strong attention to detail, confidentiality, and a commitment to delivering exceptional workplace support and employee experiences.

Job Profile Summary

Perform work related to the day-to-day administration, organization, security, and operational support of the office environment. Serve as a key point of contact for employees, visitors, vendors, and leadership while ensuring the workplace remains secure, well-stocked, efficient, and welcoming. This position combines office management, facilities coordination, security administration, event planning, and employee support responsibilities.

Essential Functions and Responsibilities

• Deliver and pick up mail and packages multiple times daily.
• Maintain and verify information including, but not limited to: invoices and requisitions.
• Manage and maintain office supply inventories, including break room snacks, beverages, coffee supplies, kitchen consumables, and general office materials.
• Coordinate vendor services and deliveries to ensure uninterrupted office operations.
• Conduct routine inspections of common areas, conference rooms, kitchens, and office spaces to maintain cleanliness, organization, and functionality.
• Submit and track facility maintenance requests and coordinate repairs with building management and service providers.
• Monitor and maintain office systems and processes to ensure efficiency and consistency in daily operations.
• Identify opportunities to improve workplace processes, organization, and service delivery.
• Administer employee and visitor badge access systems.
• Create, modify, and deactivate access credentials in accordance with company security policies.
• Assist with investigations related to security incidents, unauthorized access, or facility concerns.
• Serve as the primary point of contact for office-related employee inquiries and requests.
• Assist new hires with office orientation, workspace setup, and facility access.
• Coordinate visitor registration, reception support, and guest accommodations.
• Provide administrative assistance to office personnel and department leaders as needed.
• Support employee engagement initiatives and workplace programs.
• Coordinate meeting logistics, including room setup, audiovisual equipment, catering, and materials preparation.
• Resolve scheduling conflicts and optimize utilization of shared meeting spaces.
• Plan, organize, and execute company meetings, celebrations, training sessions, and employee engagement events.
• Coordinate event logistics, including vendors, catering, budgets, communications, and onsite support.
• Manage event calendars and ensure successful execution of company-sponsored activities.
• Collaborate with leadership and internal stakeholders to support organizational events and initiatives.

Education

Work Experience

Experience and/or training related to:

• Office administration, facilities coordination, workplace services, or a related field.

Knowledge, Skills and Abilities

Knowledge of: office operations, administrative processes, and facilities coordination.

Knowledge of: workplace services, vendor coordination, and basic security and access control procedures.

Skills in: organization, multitasking, problem-solving, and the use of Microsoft Office Suite and office scheduling systems.

Skills in: customer service, communication, and coordination of meetings and events.

Ability to: communicate effectively, both verbally and in writing.

Ability to: manage time, prioritize tasks, and maintain attention to detail.

Ability to: maintain discretion and confidentiality when handling sensitive information.

Ability to: identify, evaluate, and respond to workplace issues and operational needs.

Ability to: collaborate with teams, support employees and leadership, and adapt to changing priorities.

Licenses and Certifications

• Driver's License Upon Hire required

Strength Factor Rating - Physical Demands/Requirements

• Medium Work - Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Constantly)

Walking: Moving about on foot (Constantly)

Sitting: Remaining in a seated position (Occasionally)

Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Frequently)

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Frequently)

Pushing: Exerting force upon an object so that the object moves away from the force (Frequently)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Frequently)

Climbing: Ladders, Stairs (Frequently)

Balancing: Maintaining body equilibrium to prevent falling (Frequently)

Stooping: Bending the body downward and forward by bending the spine at the waist (Frequently)

Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Frequently)

Crouching: Bending the body downward and forward by bending the legs and spine (Frequently)

Crawling: Moving about on the hands and arms in any direction (Frequently)

Reaching: Extending hands and arms in any direction (Constantly)

Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

Hearing: Perceiving the nature of sound by the ear (Frequently)

Tasting/Smelling: (Frequently)

Near Vision: Clarity of vision at 20 inches or less (Occasionally)

Far Vision: Clarity of vision at 20 feet for more (Constantly)

Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside and outside environmental conditions

Working Conditions

Well lighted, climate controlled areas (Frequently)

Outdoor weather conditions (Frequently)

Wet or humid conditions (not weather related) (Occasionally)

Extreme cold (not weather related) (Occasionally)

Extreme heat (not weather related) (Occasionally)

Dust, fumes, gases (Occasionally)

Moving mechanical parts (Occasionally)

Potential electric shock (Occasionally)

Prolonged exposure to vibration (Occasionally)

High pitched noises/loud noises (Occasionally)

Unprotected heights (Occasionally)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Frequently)

Travel

• Travel to other locations and job sites required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [e-mail] or call 1-855-663-6547.

Expected Salary Range

$46,000.00 - $70,000.00

At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation, storage and marine export services. Through our approximately 60,000-mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude oil that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest integrated energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world.