Facilities Specialist

Ensono, LP; Kings Mountain (NC); On-site; USD 44,000 - 63,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401(k) with company match

Education Reimbursement

Job summary

Ensono is seeking a Data Center Facilities Specialist in Kings Mountain, NC to plan, maintain, and document data center operations and critical infrastructure. This role ensures energy efficiency, uptime, and oversees contractor activities to support Ensono’s mission.

Responsibilities include operating HVAC, electrical systems, UPS, generators, and IMACs, maintaining environmental conditions, and producing accurate facility records.

Qualifications

• 3+ years of data center facilities management or critical infrastructure operations.
• Strong knowledge of data center infrastructure including power distribution (PDUs), cooling systems, and environmental controls.
• Understanding of backup power systems including UPS and generator operations.
• Familiarity with data center standards (ASHRAE, Uptime Institute, TIA-942).
• Experience with environmental monitoring systems and building management systems (BMS).
• Ability to document, monitor, and complete service requests and tickets.

Responsibilities

• Operate and manage critical equipment including HVAC, electrical systems, UPS, and generators.
• Monitor environmental conditions (temperature, humidity, airflow) to ensure uptime.
• Inspect critical infrastructure: electrical systems, PDUs, fire suppression systems.
• Coordinate IMACs and maintain cable management.
• Respond to alerts to minimize service impact and SLA drift.
• Maintain documentation of assets, maintenance logs, and drawings.
• Support capacity planning and infrastructure improvements.

Skills

PDUs

Cooling

Environmental controls

UPS

Generators

BMS

DCIM

Documentation

Education

High school diploma or equivalent

Associate’s or Bachelor’s in Electrical Engineering/Facilities Management

Tools

DCIM tools

Job description

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross‑platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you’ll be doing:

The Data Center Facilities Specialist is responsible for the planning, maintenance, and documentation of data center operations and associated mission‑critical infrastructure at our Kings Mountain, NC location. This role ensures effective oversight of contractor activities and maintenance practices to maintain operational integrity and energy efficiency, directly supporting Ensono’s mission to enable clients to Do Great Things.

Position Objectives:

Ensure operational best practices to maintain availability and uptime of mission‑critical operations and infrastructure

Review and document operational and emergency procedures, maintaining as‑built documentation

Share technical knowledge with team members to promote professional growth and cross‑training

Optimize energy efficiency of data center facilities and systems

Responsibilities:

Operate and manage critical equipment for routine and emergency services, including HVAC, plumbing, chillers, and fire detection systems

Monitor and maintain optimal environmental conditions (temperature, humidity, airflow) to protect equipment and ensure continuous uptime

Conduct regular inspections of critical infrastructure including electrical systems, UPS, generators, PDUs, and fire suppression systems

Coordinate equipment installations, moves, adds, and changes (IMACs) within the data center environment

Manage cable infrastructure and maintain organized cable management practices

Respond to facility‑related alerts and incidents with urgency to minimize service impact and maintain SLA commitments

Perform routine maintenance on raised floors, hot/cold aisle containment systems, and rack infrastructure

Coordinate with vendors and contractors for data center maintenance, repair services, and capital projects

Ensure compliance with data center industry standards, safety regulations, and company security policies

Maintain accurate documentation of facility assets, maintenance logs, incident reports, and as‑built drawings

Support capacity planning and infrastructure improvement initiatives

Participate in on‑call rotation to provide 24/7 support for critical facility operations

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

What You Will Need:

3+ years of experience in data center facilities management or critical infrastructure operations

Strong knowledge of data center infrastructure including power distribution (PDUs), cooling systems, and environmental controls

Understanding of backup power systems including UPS and generator operations

Familiarity with data center standards and best practices (ASHRAE, Uptime Institute, TIA‑942)

Experience with environmental monitoring systems and building management systems (BMS)

• Ability to use computer systems effectively to document, monitor, and complete service requests and support tickets.

Knowledge of safety protocols for working in data center environments

Ability to work in a 24/7 operational environment and respond to after‑hours emergencies

Strong troubleshooting skills with ability to quickly identify and resolve facility issues

Excellent documentation and communication skills

Physical ability to lift equipment (up to 50 lbs), work with cabling, and navigate raised floor environments

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Electrical Engineering, Facilities Management, or related technical field preferred

Minimum 3 years of hands‑on experience in data center operations or critical facilities management

Experience working with mission‑critical infrastructure and understanding of uptime requirements

Bonus Qualifications

Data Center Certified Associate (DCCA) or Certified Data Centre Professional (CDCP) certification

Experience with colocation or managed service provider data center environments

Knowledge of DCIM (Data Center Infrastructure Management) tools

Electrical or HVAC technical certifications

Experience with incident management and change management processes (ITIL framework)

Familiarity with physical security systems and access control in data center environments

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client‑facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

Unlimited Paid Days Off

Three health plan options

401k with company match

Eligibility for dental, vision, short and long‑term disability, life and AD&D coverage, and flexible spending accounts

Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement

Paid childbearing and paternal leave

Education Reimbursement, Student Loan Assistance or 529 College Funding

Sabbatical leave

Wellness program

As of the date of this posting, a good faith estimate of the current pay scale for this role is $44,000 to $63,000 annually based on a full‑time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [emailprotected] .