facilities services manager (San Francisco, CA)

Starbucks; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Paid time off

Job summary

Starbucks is seeking a facilities services manager to maintain and enhance conditions across a portfolio of coffeehouses in the San Francisco Bay Area. You will lead a supplier network, optimize investments and budgets, and ensure The Starbucks Experience aligns with brand standards.

The role requires strong project and budget management, vendor oversight, and the ability to coordinate across multiple stores (150+). Join us to support store operations and be part of partner development.

Qualifications

• High School diploma or GED or 4+ years US military experience.
• Bachelor’s degree in facilities or construction management, architecture, or business-related field preferred.
• Valid driver’s license.
• Intermediate knowledge of database queries and analysis.
• Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook.
• Ability to communicate clearly, concisely and in a timely manner, both orally and in writing.
• Affiliated systems management experience (e.g., Work task management program, enterprise data).
• 3+ years reporting, mobile business applications.
• 3+ years facilities, construction or related mechanical trade with vendor management experience.
• 3+ years capital and expense budget accountability.
• 3+ years project management and preventive maintenance programs.
• 3+ years retail or restaurant chain operations.
• Ability to apply multidisciplinary business principles in cross-functional projects.
• Negotiation skills to manage supplier contracts.
• Knowledge of general construction and building trades.
• Willingness to work out of San Francisco, CA.

Responsibilities

• Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality.
• Identify solutions for complex problems within SOP of the business.
• Manage competing priorities and align impacted parties.
• Forecast, execute and manage R&M and Facilities Capital investments within budget; ensure SOX compliance.
• Manage supplier performance to optimize cost and service.
• Oversee a portfolio of 150+ coffeehouses.
• Manage an annual capital plan of $2.0M+ and an expense plan of $6.0M+.

Skills

Facilities management

Budget management

Vendor management

SOX compliance

Project management

Negotiation

Excel

Communication

Data analysis

Education

Bachelor’s degree in facilities or construction management, architecture, or business-related field

High School diploma or GED

US military experience

Tools

Microsoft Excel

Outlook

Work task management system

Enterprise data systems

Job description

Job description

Now Brewing – facilities services manager in the San Francisco Bay Area! #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The facilities services manager maintains and enhances the condition across a portfolio of coffeehouses. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles.

Responsibilities

• Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality
• Identify solutions for complex problems within the defined SOP of our business.
• Successfully manage competing priorities while ensuring all impacted parties are aligned
• Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks
• Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility
• Oversee a portfolio of 150+ coffeehouses
• Manage an annual capital plan of $2.0M+
• Manage an expense plan of $6.0M+

Qualifications

High School diploma or GED or 4 + years of US military experience.Bachelor’s degree in facilities or construction management, architecture, or business-related field preferredValid driver’s licenseIntermediate knowledge of database queries and analysisIntermediate knowledge of Microsoft Office Suite applications, particularly Excel and OutlookAbility to communicate clearly, concisely and in a timely manner, both orally and in writingAffiliated systems management experience i.e. Work task management program, enterprise data3+ years reporting, mobile business applications3+ years Facilities, construction or related mechanical trade, with experience managing service and maintenance vendors3+ years Capital and Expense budget accountability3+ years Project management and preventative maintenance programs3+ years Retail or restaurant chain operationsAbility to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activitiesNegotiation skills – Ability to negotiate rates, terms and administer contracts with a supplier networkKnowledge of general constructionKnowledge of standard building tradesWillingness to work out of San Francisco, CA

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.