Facilities Services Manager

Phase2 Technology; McLean (VA); On-site; USD 62,000 - 141,000; Full time

Job summary

Booz Allen Hamilton is seeking a Facilities Services Manager to help oversee food services, parking, events, travel arrangements, security monitoring, and custodial services for our client. You will coordinate facilities-related support for special events and conferencing, and provide project management and logistics assistance for various service projects.

Applicants must have 2+ years of experience, be able to work in a dynamic team, and hold a TS/SCI clearance with polygraph along with a HS

Qualifications

• 2+ years of experience managing services and support.
• Experience monitoring service quality and providing client feedback.
• Ability to work in a dynamic office environment and collaborate in a team.
• Ability to prepare government staff and contractors for travel and coordinate official travel arrangements.
• TS/SCI clearance with a polygraph.
• HS diploma or GED.

Responsibilities

• Assist with management of food services, parking, events, travel coordination, security monitors, custodial services, and related projects.
• Provide customer support for facilities-related issues and troubleshoot problems.
• Coordinate facilities support for special events and conferencing.
• Schedule and arrange for delivery of equipment and special cleaning.
• Provide project management support for special projects and external facility support.
• Assist with logistics, receiving, validating, and filing invoices.

Skills

Service management

Quality feedback

Team collaboration

Travel coordination

Security monitoring coordination

Project coordination

Education

HS diploma or GED

Job description

Job Number: R0250191

Facilities Services Manager

The Opportunity:

Assist the client with the management of food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects. Provide customer support service on all facilities-related issues, troubleshooting customer issues. Provide support to the client's various services programs. Coordinate facilities-related support necessary for special events, and conferencing support. Schedule and arrange for delivery of special equipment, special cleanings, and security monitors. Provide project management support to various special projects, including special events, external facility support, and other service-related projects. Assist with logistics support, receiving, validating, and filing invoices.

You Have:

• 2+ years of experience managing services and support
• Experience monitoring the quality of services provided by other contracts and providing feedback to the client
• Ability to work in a dynamic office environment and collaborate within a team
• Ability to prepare government staff and contractors for travel and provide end-to-end coordination of all official travel arrangements
• TS/SCI clearance with a polygraph
• HS diploma or GED

Nice If You Have:

• Experience with food service and hospitality management
• Ability to support the parking administration program by managing the assignment and dissemination of parking permits, coordinate with component parking representatives, and administer the parking application
• Ability to verify clearances, accesses, and certifications, schedule required appointments, briefings, and training, and monitor the requirements
• Ability to assist executive management with scheduling and calendar management
• Possession of excellent verbal and written communications skills, to communicate effectively with various levels of leadership

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership’s expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.