Facilities Service Dispatcher & Operations Coordinator

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 38,000 - 62,000; Full time

Job summary

Jefferson Health seeks a Dispatcher to coordinate facilities service requests, prioritizing, and assigning work to maintenance and support staff. You will act as a central communications hub, monitor workflows, and respond to routine and urgent service needs to keep environments safe and functional.

The role also includes timekeeping and clerical duties, data entry, record maintenance, and administrative coordination in a fast-paced setting. Strong organization and multitasking are essential.

Qualifications

• High School Diploma or GED completed.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Receives, prioritizes, and dispatches facilities service requests, ensuring timely assignment and completion of maintenance, repair, and support activities.
• Monitors work order systems, tracks job status, and communicates updates between facilities staff, vendors, and internal stakeholders.
• Maintains accurate records of service requests, work orders, and operational activities.
• Performs timekeeping functions, including tracking employee hours and payroll data, with supervisor coordination.

Education

High School Diploma/GED

Job description

Jefferson Health seeks a Dispatcher to coordinate facilities service requests, prioritizing, and assigning work to maintenance and support staff. You will act as a central communications hub, monitor workflows, and respond to routine and urgent service needs to keep environments safe and functional.

The role also includes timekeeping and clerical duties, data entry, record maintenance, and administrative coordination in a fast-paced setting. Strong organization and multitasking are essential.