Facilities Porter — Clean, Safe, Customer‑Focused

TravelCenters of America; City of Johnstown (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental/vision insurance

401(k) match

Paid vacation

Tuition reimbursement

On-site meal discounts

Discounts on tech/travel/food/fuel

Growth opportunities

Job summary

TravelCenters of America is seeking a Customer Service Attendant to help maintain our travel center facilities and create a clean, welcoming environment for all guests. You’ll follow TA standards to keep buildings and restrooms sanitary, stocked, and ready for daily traffic.

In this role, you’ll work in a team-based, guest-focused setting with flexible hours including nights, weekends, and some holidays. A strong service mindset and good communication are essential to help travelers get back on

Qualifications

• Excellent customer service and communication skills.
• Working knowledge of cleaning equipment and supplies.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service.
• Clean all areas of the facility as directed and provide our guests with a clean, sanitary environment.
• Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests; take corrective action when necessary.
• Wear and use protective equipment properly and safely.
• Know quantities and types of cleaning supplies used for each cleaning assignment.
• Perform other job-related duties as assigned.

Skills

Customer service

Communication skills

Cleaning equipment knowledge

Job description

TravelCenters of America is seeking a Customer Service Attendant to help maintain our travel center facilities and create a clean, welcoming environment for all guests. You’ll follow TA standards to keep buildings and restrooms sanitary, stocked, and ready for daily traffic.

In this role, you’ll work in a team-based, guest-focused setting with flexible hours including nights, weekends, and some holidays. A strong service mindset and good communication are essential to help travelers get back on