Facilities Operations Supervisor

Androscoggin Bank; Bates Mill (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401k with match

Medical insurance

Parental leave

Tuition reimbursement

Volunteer time off

Job summary

Androscoggin Bank, a local community leader and certified B-Corp, is seeking a Facilities Operations Supervisor to oversee the bank footprint of locations and manage long-term and short-term planning for maintenance, repairs, additions, and renovations of facilities and equipment.

You will partner with leaders and vendors to project manage major and minor projects, maintain vendor relationships, and serve as the primary contact for internal clients with inquiries or problems.

Qualifications

• Four-year college degree; or at least five years direct experience in space, capital planning and facilities management.
• Project management and vendor management experience required with demonstrated decision making accountability.
• Experience with a deep knowledge of Microsoft Office—specifically Excel and Word. Access experience is a plus.

Responsibilities

• Oversee the day-to-day coordination, maintenance, repair, and improvement of Bank facilities and related equipment.
• Manage vendor relationships, including sourcing vendors, preparing and collecting bids, recommending vendor selection, negotiating service contracts, and monitoring quality of service delivery.
• Manage relationships with 40+ vendors and ensure vendor due diligence requirements are completed and maintained in vendor management software.
• Serve as the primary contact for internal facility requests, vendor coordination, and follow-up through the Facilities Track-it Dashboard.
• Use Track-it to manage facilities work requests, dispatch the appropriate vendor, and ensure timely resolution of requests in alignment with established service levels.
• Prioritize and resolve facility-related tickets, with a focus on safety, building access, security, and business continuity.
• Respond in a timely manner to internal and external clients and vendors while maintaining a high level of service that is prompt, efficient, and accurate.
• Manage and support facility projects, including repairs, renovations, office moves, branch updates, equipment installation, and capital improvements.
• Support expense and capital budget planning by researching needs, tracking expenditures, analyzing data, and partnering with Finance.
• Monitor budget versus expenditures monthly, prepare information for the annual budget, and validate and approve invoices to ensure accurate expense allocations.
• Coordinate purchasing decisions for facility services, supplies, furniture, workstations, equipment, and print inventory.
• Manage the third-party supply/print vendor relationship, including the online catalog and print inventory supply levels.
• Serve as the primary Bank contact for USPS and other mail service providers, resolving issues related to registered mail, bulk mail, presort mail permits, and related services.
• Support physical security needs, including access systems, cameras, alarms, doors, and emergency facility issues.
• Respond to emergencies and alarms on an on-call basis during both business and non-business hours, arranging coverage with other staff when unavailable.
• Participate in after-hours emergency response to support Facilities, Security, and IT-related incidents.
• Maintain facility floor plans, parking assignments, procedures, compliance records, and required safety documentation.
• Act as a liaison with city departments, mail service providers, vendors, internal leaders, and Human Resources as needed.
• Ensure all work aligns with regulatory requirements, Bank policies, client privacy standards, and the Bank’s service expectations.
• Travel and drive to external locations as needed.

Skills

Project management

Vendor management

Communication skills

Time management

Multitasking

Education

Bachelor's degree

Tools

Excel

Word

Access (bonus)

Job description

Androscoggin Bank, a local community leader and certified B-Corp, is looking to hire a Facilities Operations Supervisor to oversee our bank footprint of locations. In this role, you would be responsible for long-term and short-term planning, organizing, and directing activities associated with maintenance, repair, additions, and renovation of the bank facilities and commercial equipment. You Will partner with the appropriate leaders and vendors to effectively project manage (plan, monitor, review and implement) major and minor projects and capital additions to facilities and grounds. In addition, you would be the primary department contact for internal clients who have inquiries or problems.

Additional Responsibilities Include:

• Oversee the day-to-day coordination, maintenance, repair, and improvement of Bank facilities and related equipment.
• Manage vendor relationships, including sourcing vendors, preparing and collecting bids, recommending vendor selection, negotiating service contracts, and monitoring quality of service delivery.
• Manage relationships with 40+ vendors and ensure vendor due diligence requirements are completed and maintained in vendor management software.
• Serve as the primary contact for internal facility requests, vendor coordination, and follow-up through the Facilities Track-it Dashboard.
• Use Track-it to manage facilities work requests, dispatch the appropriate vendor, and ensure timely resolution of requests in alignment with established service levels.
• Prioritize and resolve facility-related tickets, with a focus on safety, building access, security, and business continuity.
• Respond in a timely manner to internal and external clients and vendors while maintaining a high level of service that is prompt, efficient, and accurate.
• Manage and support facility projects, including repairs, renovations, office moves, branch updates, equipment installation, and capital improvements.
• Support expense and capital budget planning by researching needs, tracking expenditures, analyzing data, and partnering with Finance.
• Monitor budget versus expenditures monthly, prepare information for the annual budget, and validate and approve invoices to ensure accurate expense allocations.
• Coordinate purchasing decisions for facility services, supplies, furniture, workstations, equipment, and print inventory.
• Manage the third-party supply/print vendor relationship, including the online catalog and print inventory supply levels.
• Serve as the primary Bank contact for USPS and other mail service providers, resolving issues related to registered mail, bulk mail, presort mail permits, and related services.
• Support physical security needs, including access systems, cameras, alarms, doors, and emergency facility issues.
• Respond to emergencies and alarms on an on-call basis during both business and non-business hours, arranging coverage with other staff when unavailable.
• Participate in after-hours emergency response to support Facilities, Security, and IT-related incidents.
• Maintain facility floor plans, parking assignments, procedures, compliance records, and required safety documentation.
• Act as a liaison with city departments, mail service providers, vendors, internal leaders, and Human Resources as needed.
• Ensure all work aligns with regulatory requirements, Bank policies, client privacy standards, and the Bank’s service expectations.
• Travel and drive to external locations as needed.

Qualifications:

• Four-year college degree; or at least five years direct experience in space, capital planning and facilities management.
• Project management and vendor management experience required with demonstrated decision making accountability.
• Experience with a deep knowledge of Microsoft Office –specifically Excel and Word. Access experience is a plus.
• Proven communication and interpersonal skills.
• Ability to handle multiple priorities and tasks.
• Proven ability to meet deadlines and complete work in a timely manner.
• Requires a valid Maine Driver's License.

This position carries great benefits, including paid time off, holiday pay, 401k participation with a generous match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package (medical, dental, vision, life, and disability). Androscoggin Bank offers paid parental leave to our employees, which grants new mothers and fathers six weeks of full pay! We also provide paid volunteer time to all employees.

Hoping you could advance your career and your education? We can help. Androscoggin Bank is committed to supporting employee development, and employee benefits include tuition and education reimbursement.

Do you wish you could be more involved and connected in your company, beyond the level of your department? Androscoggin Bank offers that to you. Project teams, committees, events, in-house education, and more. It’s an amazing place to work.

And, you get to work with some of the smartest, most dedicated, heart-felt people you will ever meet!

We are deeply proud that Androscoggin Bank recently achieved B Corp Certification.This means we’ll continue to use profit to power our purpose, rather than serving as the purpose itself. We’ll serve the best interests of our clients, our employees and our communities, while also honoring our environment. Learn more about it here - https://www.androscogginbank.com/bcorp/

Androscoggin Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

EOE/Minorities/Females/Vet/Disabled

This position has an intended hiring range of $60,000-$90,000 a year depending on skills, experience, and other qualifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.