Facilities Operations Manager - Higher Education

Aramark Corporation; Memphis (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Aramark Facilities Management is seeking a Facilities Operations Manager to lead day-to-day custodial operations and grounds at Christian Brothers University in Memphis, TN. The role oversees staffing, quality standards, and project execution across the campus.

The position requires experience in a higher education setting and the ability to navigate campus stakeholders and schedules, working Monday-Friday on a salaried basis.

Qualifications

• 3-5 years of experience managing facilities or custodial operations in a higher education environment.
• Proven experience leading frontline teams and supervisors.

Responsibilities

• Lead custodial services across campus to meet higher-education cleanliness, safety, and presentation standards.
• Manage staffing plans, schedules, and coverage aligned to academic calendars and campus events.
• Plan and execute summer residence hall turnover, deep cleaning, and intersession projects.
• Conduct routine inspections and audits; resolve deficiencies quickly and professionally.
• Oversee payroll, inventory, budgeting, and cost controls.

Skills

Facilities management

Leadership

Job description

Job Description

The Facilities Operations Manager is the day-to-day operational leader for campus custodial operations and grounds at Christian Brothers University. This role is responsible for all custodial operations, grounds services, staffing, quality standards, and project execution across the campus.

This position requires prior experience operating within a higher education environment. The successful candidate understands the unique rhythms, expectations, and stakeholder dynamics of a college campus and can lead facilities operations accordingly.

Location: Christian Brothers University - Memphis, TN
Employer: Aramark Facilities Management
Schedule: Monday-Friday | Day Shift
Employment Type: Full-Time | Salaried

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

Job Responsibilities

• Custodial & Campus Facilities Operations

  • Lead all custodial services across campus, ensuring buildings meet higher-education cleanliness, safety, and presentation standards

  • Manage staffing plans, schedules, and coverage aligned to academic calendars, residence life, and campus events

  • Plan and execute summer residence hall turnover ("flip"), deep cleaning, and intersession projects

  • Conduct routine inspections and audits; resolve deficiencies quickly and professionally

  Leadership & Team Management

  • Manage, coach, and hold accountable frontline custodial staff and supervisors

  • Oversee hiring, training, performance management, and corrective action

  • Maintain consistent standards for attendance, productivity, and service quality

  Grounds Oversight

  • Oversee the grounds and athletic fields program

  • Manage vendor performance, schedules, and service delivery to meet campus expectations

  • Address performance issues promptly and decisively

  Financial & Administrative Management

  • Oversee payroll, inventory, budgeting, and cost controls

  • Monitor labor and supply spend and manage within approved budgets

  • Ensure accurate reporting and documentation

  Client & Relationship Management

  • Serve as the primary facilities operations contact for university administration, housing, athletics, and facilities leadership
  • Communicate clearly, respond quickly, and build trust through consistent execution
  • Anticipate needs and resolve issues before escalation

Qualifications

• 3-5 years of experience managing facilities or custodial operations in a higher education environment
• Proven experience leading frontline teams and supervisors
  • Demonstrated success managing:

  • • Custodial programs

    • Staffing models and schedules

    • Quality standards and inspections

    • Seasonal campus projects (e.g., summer turnover)

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.