Facilities Operation Excellence Engineer - Global Data Center Technology - Infrastructure San Jose Regular

Bytedance; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Job summary

ByteDance is seeking a Facilities Operation Excellence Engineer for the Global Data Center in San Jose. You will lead standardization and continuous improvement of facility operational processes, while supporting cross‑regional projects across the AMER, APAC, and EMEA regions.

You will collect and analyze facility data, maintain dashboards and reports, and coordinate with regional managers to drive actions and improvements in a global operations framework.

Qualifications

• Experience in facility operations, data center operations, or related field.
• Led initiatives from 0 to 1 and implemented at global scale.
• Experience with operational data, reporting, documentation, and process improvement.
• Strong organizational, analytical, and coordination skills.
• Proficiency in Excel and standard office tools.
• Ability to collaborate with cross-functional teams across locations.

Responsibilities

• Standardize and continuously improve facility operational processes, procedures, and documentation.
• Support global Facility Operations Excellence projects across AMER, APAC, EMEA.
• Collect, consolidate, and analyze facility data to support performance tracking.
• Maintain reports, dashboards, trackers, and documentation related to Facility Operations Excellence activities.
• Coordinate with regional Facility Managers and Technicians for data collection and action follow-up.
• Track project actions, milestones, and provide status updates to stakeholders.
• Support rollout of global Facility Operations Excellence standards across sites.
• Identify operational gaps and implement agreed solutions.

Skills

Facility operations

Data center operations

Process improvement

Data analysis

Excel proficiency

Cross-functional collaboration

Tools

DCIM

CMMS

Ticketing systems

Monitoring platforms

Job description

Facilities Operation Excellence Engineer - Global Data Center

Location:

San Jose

Team:

Infrastructure

Employment Type:

Regular

Job Code:

A95142

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Responsibilities

• Lead the standardization and continuous improvement of facility operational processes, procedures, and documentation.
• Support the delivery and implementation of projects assigned by the Global Facility Operations Excellence team across AMER, APAC, EMEA.
• Collect, consolidate, and analyze facility operational data to support performance tracking and improvement initiatives.
• Maintain operational reports, dashboards, trackers, and documentation related to Facility Operations Excellence activities.
• Coordinate with regional Facility Managers and Facility Management Technicians to support project implementation, data collection, and follow‑up actions.
• Track project actions, milestones, and deliverables and provide regular status updates to relevant stakeholders.
• Support the rollout of global Facility Operations Excellence standards and initiatives across global sites w/ counterparts.
• Identify operational gaps and improvement opportunities and support the implementation of agreed solutions.

Qualifications

Minimum Qualifications

• Experience in facility operations, data center operations, center of excellence, or a related field.
• Led initiatives from 0 to 1 and successfully implemented it at global scale
• Experience working with operational data, reporting, documentation, and process improvement.
• Strong organizational, analytical, and coordination skills.
• Proficiency in Excel and common office/document collaboration tools.
• Ability to work effectively with cross‑functional teams and stakeholders across multiple locations.

Preferred Qualifications

• PMP certified
• Experience in data center or mission‑critical facility operations.
• Experience with Facility Management processes, operational standards, or continuous improvement.
• Experience with DCIM, CMMS, ticketing, monitoring, or facility management platforms.
• Experience supporting regional or global projects and working with geographically distributed teams.
• Project management experience or relevant certification.
• Experience working with a Global Operations Excellence or similar central function.

Job Information

The base salary range for this position in the selected city is $108000 - $208800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request