Facilities Officer (General)

Southern Cross University; Trenton (TN); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

17% superannuation

Permanent role

Job summary

Southern Cross University is recruiting a Facilities Officer (General) to join the Coffs Harbour campus. You’ll handle hands-on repairs, maintenance, and ensuring a safe, well-presented environment for students and staff.

In this role you’ll triage requests, coordinate contractors, and maintain records while prioritising safety and practical problem-solving. A trade background is desirable; you’ll work with university teams and external partners to keep campus operations running smoothly.

Qualifications

• Experience in general maintenance, facilities support, grounds, logistics, or a similar hands-on environment.
• Sound judgement, initiative and the confidence to work autonomously while knowing when to seek advice or elevate an issue.
• Effective communication and relationship-building skills, with the ability to work collaboratively with a range of clients, contractors and staff.
• Knowledge of workplace health and safety principles, including the ability to apply risk controls, safe work practices and relevant safety documentation.
• Computing skills, including the ability to use computer-based systems to record maintenance activities, update work requests and maintain accurate records.
• A trade qualification or exposure to plumbing, carpentry, or similar is highly desirable.

Responsibilities

• Completing general maintenance and minor repairs to buildings, finishes & furniture around campus, and triaging when specialist support is needed.
• Assessing and prioritising maintenance requests, responding promptly to faults and ensuring safety issues are addressed appropriately.
• Coordinating contractors and working collaboratively with University staff, TAFE NSW, Coffs Harbour Senior College and other campus stakeholders to keep work moving.
• Supporting campus operations through grounds maintenance, equipment and furniture setups, deliveries and general facilities support.
• Maintaining accurate maintenance records, completing safety checks and following safe work practices across all tasks.

Skills

General maintenance

Autonomy

Communication

WHS knowledge

Computers

Trade qualification

Job description

• Put your practical skills to work on our Coffs Harbour campus
• Full-time, continuing role with 17% employer superannuation
• Bring your trade or maintenance experience into a new career

Be Bold. Belong. Be More.

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

Join our Coffs Harbour campus as a Facilities Officer (General) and play a hands‑on role in keeping our workplace safe, functional and well presented. From tackling minor repairs and general maintenance to responding to work requests and coordinating contractors, you’ll help create an environment where our students and staff can thrive.

This is a varied, practical role where initiative, sound judgement and the ability to juggle competing priorities are essential. Working with University staff, contractors and our campus partners, you’ll have the opportunity to make a tangible difference to the day‑to‑day campus experience.

You will make an impact by:

• Completing general maintenance and minor repairs to buildings, finishes & furniture around campus, and triaging when specialist support is needed.
• Assessing and prioritising maintenance requests, responding promptly to faults and ensuring safety issues are addressed appropriately.
• Coordinating contractors and working collaboratively with University staff, TAFE NSW, Coffs Harbour Senior College and other campus stakeholders to keep work moving.
• Supporting campus operations through grounds maintenance, equipment and furniture setups, deliveries and general facilities support.
• Maintaining accurate maintenance records, completing safety checks and following safe work practices across all tasks.

What you will bring

You’re a practical, hands‑on problem solver who enjoys variety and takes pride in a job well done. You’re comfortable working independently, can adapt when priorities change and know how to balance getting things done with working safely. You can assess a situation, determine what needs attention first and recognise when a job requires a licensed trade or specialist contractor.

To succeed in this role, you will also need:

• Experience in general maintenance, facilities support, grounds, logistics, or a similar hands‑on environment, with the practical ability to safely complete minor repairs.
• Sound judgement, initiative and the confidence to work autonomously while knowing when to seek advice or elevate an issue.
• Effective communication and relationship‑building skills, with the ability to work collaboratively with a range of clients, contractors and staff.
• Knowledge of workplace health and safety principles, including the ability to apply risk controls, safe work practices and relevant safety documentation.
• Computing skills, including the ability to use computer‑based systems to record maintenance activities, update work requests and maintain accurate records.
• It's not essential, but a trade qualification or exposure to plumbing, carpentry, or similar is highly desirable.

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed.A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast , Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

• Full-time, continuing (permanent)
• Located at Coffs Harbour, NSW 2450
• HEW Level 4. The base salary ranges from $77,765 - $83,511 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $97,707.

You will enjoy a range of perks designed to support your wellbeing, growth and work‑life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Name: Nick Simmons, Campus Coordinator, Coffs Harbour Campus Administration
Phone: [phone]
Email: [e-mail]

Applications close 11.30pm AEDT, Thursday 5 December 2026.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate.For any support through the recruitment process reach out to [e-mail].