Facilities Office Coordinator

Terrapower; Rockville (MD); On-site; USD 71,000 - 92,000; Full time

Benefits offered by this job

Competitive compensation

Discretionary incentive payments

Medical and wellness benefits

401k plan

PTO 21 days

Holiday schedule

Relocation assistance

Professional/educational support

Job summary

TerraPower in North Bethesda is seeking an experienced Facilities Office Coordinator to manage day-to-day operations, front-desk activities, and meeting logistics. You will work with the Real Estate and Facilities team to ensure a secure, welcoming office and coordinate with vendors and IT for smooth operations.

The role requires strong customer service, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. Occasional after-hours coverage may be needed.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Five+ years in office coordination or facilities support roles.
• Experience supporting meetings, events, and AV systems.
• Strong customer service and hospitality orientation.

Responsibilities

• Oversee daily office operations and primary onsite Facilities contact for North Bethesda.
• Manage front-desk activities and visitor coordination.
• Coordinate onsite meetings, room setup, catering, and AV needs.
• Provide first-level IT and workstation support; escalate as needed.
• Maintain inventory and vendor records; support facilities projects.

Skills

Office coordination

Facilities support

Hospitality

Meetings/events support

Basic IT support

Jira Service Management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Jira Service Management

Maptician

Confluence

Job description

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

The Facilities Office Coordinator is responsible for the day-to-day operation of TerraPower’s North Bethesda office and serves as the primary onsite point of contact for employees, visitors, vendors, and service providers. This position ensures the office remains se role serves as an extension of the Real Estate and Facilities team working in a remote location.

The role combines office coordination, workplace hospitality, facilities coordination, access support, meeting and event logistics, and general administrative responsibilities. It also provides first-level assistance with basic information technology and audiovisual needs, escalating issues to the appropriate IT, Facilities, Security, or property-management resources when additional technical expertise or authorization is required.

The successful candidate will be proactive, service-oriented, technically comfortable, and capable of independently managing competing priorities while maintaining a high degree of professionalism, communication, discretion, and attention to detail.

Key Responsibilities

Office and Facilities Management

• Oversee daily office operations and serve as the primary onsite Facilities contact for North Bethesda.
• Maintain a safe, secure, organized, and welcoming workplace.
• Monitor office conditions, identify needs, and coordinate timely resolutions.
• Manage and track Facilities requests through Jira and other service channels.
• Coordinate with building management, vendors, suppliers, and maintenance providers.
• Monitor vendor performance and elevate unresolved issues as needed.
• Support office moves, workspace assignments, furniture changes, and other workplace activities.
• Maintain procedures, vendor records, inventories, and operational documentation.
• Provide administrative support and assist with Facilities projects as assigned.

Reception, Access, and Workplace Hospitality

• Manage front-desk activities, including greeting employees, visitors, vendors, and maintenance personnel.
• Coordinate visitor arrivals and direct guests and service providers to the appropriate office areas.
• Support building access activities in accordance with applicable Facilities access and security procedures.
• Maintain a professional and service-oriented office environment while safeguarding sensitive workplace information.
• Assist with employee onboarding and offboarding activities, including workspace readiness, orientation to office resources, and coordination with Facilities and IT.

Meetings, Events, and Audiovisual Support

• Coordinate onsite meetings and events, including conference-room scheduling, room setup, catering delivery, supplies, and post-event cleanup.
• Confirm that meeting spaces are properly configured and ready before scheduled meetings.
• Provide first-level audiovisual support for conference-room equipment and virtual meetings.
• Assist users with routine meeting-technology needs, including displays, cameras, microphones, speakers, and standard conferencing tools.
• Perform basic troubleshooting and elevate unresolved AV issues to the appropriate technical support team.
• Maintain conference rooms in clean, organized, functional, and presentation-ready condition.

Basic IT and Technology Support

• Serve as the onsite point of contact for routine workplace technology questions and basic IT requests.
• Provide first-level assistance with common workstation peripherals, connectivity, printers, conference-room technology, and approved office applications.
• Help employees identify and submit technology issues through the appropriate service desk.
• Coordinate with IT personnel during equipment deployment, employee onboarding and offboarding, and onsite troubleshooting.
• Escalate issues involving system access, security, configuration changes, or advanced troubleshooting to authorized personnel.
• Maintain appropriate boundaries between basic user support and work requiring specialized IT access, expertise, or authorization.

Workspace, Supplies, and Common Areas

• Manage reservations and assignments for hoteling workstations and shared spaces using Maptician or other approved workplace-management tools.
• Maintain inventory of office, copy-room, kitchen, breakroom, and meeting supplies.
• Coordinate supply and food orders to maintain appropriate inventory levels while minimizing waste.
• Ensure common areas, kitchens, breakrooms, conference rooms, and shared equipment remain clean, stocked, and operational.
• Identify maintenance, janitorial, or equipment issues and coordinate resolution with the appropriate service provider.

Mail, Shipping, and Deliveries

• Receive, sort, and distribute incoming mail, packages, and interoffice deliveries.
• Assist employees with outgoing shipments and coordinate courier or delivery services when needed.
• Monitor deliveries and ensure items are directed to the appropriate recipient or storage location.
• Coordinate with vendors and delivery personnel while following applicable access and security expectations.

Emergency Preparedness and Safety

• Participate as a member of the office Emergency Response Team.
• Support emergency-preparedness activities, drills, communications, and workplace-safety initiatives.
• Promptly report safety, security, maintenance, or facility concerns through established channels.
• Help maintain an orderly workplace and reinforce compliance with applicable office procedures.

Key Qualifications and Skills

• At least five years of experience in office coordination, office management, facilities support, workplace services, hospitality, or a similar customer-facing role.
• Experience independently coordinating the daily operations of an office or high-volume professional environment.
• High school diploma or equivalent required; associate degree preferred. Equivalent relevant experience may be considered.
• Strong customer service and hospitality orientation, with the ability to provide professional support to employees, visitors, executives, vendors, and external partners.
• Experience supporting meetings, events, conference rooms, and audiovisual systems.
• Working knowledge of basic IT troubleshooting and the ability to recognize when an issue should be escalated to specialized IT support.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience with Jira Service Management, Maptician, and Confluence is preferred.
• Strong written and verbal communication skills, including grammar, editing, and proofreading.
• Excellent organization, prioritization, time management, and recordkeeping skills.
• Demonstrated attention to detail and ability to manage multiple priorities in a changing environment.
• Ability to work independently with limited supervision, exercise sound judgment, and take appropriate initiative.
• Ability to troubleshoot routine issues, coordinate resources, and follow matters through resolution.
• High degree of reliability, discretion, trust, and integrity.
• Willingness and ability to work flexible hours within the office’s operational schedule when business needs, meetings, events, or emergencies require coverage.
• Commitment to open communication, mutual respect, collaboration, and teamwork.

Job Functions and Working Conditions

The position requires the ability to perform the following functions, with or without reasonable accommodation:

• Sit or stand for extended periods.
• Bend, stoop, grasp, grip, and perform tasks requiring fine motor control.
• Safely lift and move items weighing up to 30 pounds.
• Perform prolonged computer and keyboard work.
• Navigate stairs and move throughout the office to support employees, meetings, deliveries, and facility activities.
• Perform visually and audibly focused work.
• Work in a standard office environment, which may include workdays exceeding eight hours based on operational needs.
• Travel out of state approximately 0–5%.

The final position level and title will be determined based on the selected candidate’s qualifications and experience.

Job Functions:

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
• Travel required 0-10%

TerraPower’s technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower’s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.

Job details

Salary Range: $70,653 - $91,758

*Any salary offered within the posted salary band is based on market data and commensurate with the selected individual’s qualifications experience. This range is specific to Washington State.

• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Aff…?
• 401k Plan
• Generous Paid Time Off (PTO)
  • 21 days of annually accrued PTO
• Generous Holiday Schedule
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in TerraPower LLC.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.