Facilities Manager

Ymca of Greater Springfield, Inc; Springfield (MA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

YMCA of Greater Springfield, Inc. is seeking a Facilities Manager responsible for the maintenance, improvements, and cleanliness of YMCA facilities, including pools.

You will supervise maintenance and custodial staff, perform hands-on repairs, and coordinate with external contractors to ensure safe, compliant operations. Responsibilities include planning preventative maintenance, managing multiple projects, maintaining equipment inventories, and ensuring all mechanical systems run smoothly.

Qualifications

• Bachelor's degree in related field preferred or equivalent combination of education and experience.
• Knowledge of pools; preferred but we will train.
• Certified Pool Operator, or will take the exam to become certified.
• CPR/First Aid certifications.
• Previous supervisory experience.
• Ability to manage and lead through ambiguity across departments.
• Personal computer skills and standard business software required.
• Ability to relate effectively to diverse groups.

Responsibilities

• Supervises and supports the maintenance and custodial staff.
• Hands-on maintenance, cleaning and routine tasks.
• Manage multiple projects simultaneously.
• Regular contact with members, participants and staff; prioritize customer service.
• Available on-call; weekends, nights, or early mornings for repairs.
• Plan and implement facility improvements, maintenance, and cleaning.
• Plan preventative maintenance schedules at all YMCA facilities.
• Oversee contractors; review bids; select contractors.
• Ensure operation of all mechanical systems including pools.
• Coordinate with fire, health, building dept. and others to meet regulations; maintain licenses/permits.
• Assist in recruiting, hiring, and training staff; develop schedules.
• Review and update facility procedures; communicate changes clearly to staff.
• Maintain inventory of maintenance equipment; update facility plans.
• Work with other departments to support our mission and foster engagement.

Skills

Supervisory experience

Customer service

Project management

Multi-project coordination

On-call readiness

Education

Bachelor's degree in related field

Job description

POSITION SUMMARY

The Facilities Manager will be responsible for the maintenance, improvements, and cleanliness of YMCA facilities. Manages and performs general repairs, maintenance, and selected improvements to buildings, pools, camps, and equipment that are within areas of expertise. Will coordinate with outside companies as needed. Ensures the proper operation of all mechanical systems including pool systems.

THIS POSITION:

• Supervises and supports the maintenance and custodial staff.
• Requires to be hands-on and perform routine maintenance, cleaning and other manual labor.
• Must be able to manage multiple projects at one time.
• Has regular day-to-day contact with members, participants and staff and must enjoy customer service.
• Must be available on an on-call basis which may include weekends, nights, or early morning for repairs or issues that arise after scheduled work hours.

ESSENTIAL FUNCTIONS:

• Responsible for overall planning and implementation of facility improvements, maintenance, and cleaning.
• Plan and implement preventative maintenance schedules at all YMCA facilities.
• Completes repair work and projects in a timely manner requiring balancing day-to-day and long-term needs.
• Oversee all contractors that work in the facilities and grounds. May request and review bids and recommend selection of contractors.
• Ensures the proper operation of all mechanical systems, which include the pools.
• Works with outside agencies such as fire, health, building department, etc. to ensure compliance with all local, state and federal regulations related to facilities and grounds. Maintain current building licenses and permits.
• Assists in the recruiting, hiring, and training for the staff.
• Develop work schedules and directs assigned staff.
• Reviews and evaluates team's performance.
• Establish and maintain an accurate inventory of all YMCA maintenance equipment.
• Updates facility plans periodically. May develop annual plan of capital projects, consistent with the YMCA’s strategic plan and community needs.
• Works collaboratively with childcare, healthy living, membership and all other staff in support of our cause.
• Ensures a level of service and engagement that fosters loyalty among those we serve.
• Ensures proper implementation of procedures. Reviews and updates procedures and communicates changes to staff in a clear, concise way.
• Coordinates with the accounting office as necessary on financial transactions.
• Ensures the safety and maintenance of high-quality facilities, grounds, and equipment. Ensure the Emergency Action Plan is current.
• Responsible for internally communicating facility updates through email and other mediums.
• All other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in related field preferred or equivalent combination of education and experience.
• Knowledge of pools, preferred but we will train
• Certified Pool Operator, or will take the exam to become certified
• CPR/First Aid certifications
• Previous supervisory experience.
• Ability to manage and lead through ambiguity and work across departments toward a common goal.
• Serve as a collaborative and supportive member of the management team.
• Personal computer skills and experience with standard business software is required.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to sit, stand, crawl or reach for extended periods of times, move around the work environment independently, push, pull or lift up to 50 pounds for short periods of time.
• Employee may be exposed to moderate noise and fluctuating temperatures. Work duties may be performed outdoor and exposure to various weather conditions is expected.