Facilities Manager

Topgolf; King of Prussia (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free Play

Discounted food

Health/dental/vision

401(k) match

Mental well-being program

Job summary

Topgolf in the United States seeks a Facilities Manager to lead a high-energy facilities team, oversee HVAC, electrical, plumbing, and grounds, and ensure a superior guest experience. You will hire, schedule, and develop staff while managing budgets, vendor relationships, and regulatory compliance.

The role requires flexible scheduling, including evenings, weekends, and holidays, with extended hours during peak periods and events. Strong leadership and safety focus are essential.

Qualifications

• 3+ years of facilities management experience for a large or multi-unit venue.
• Certificate and two years of documentable HVAC or electrical journeyman-level experience.
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair.
• Experience leading a team; highly preferred.
• High school diploma or equivalent.
• Must have a clean driving record.
• Excellent communication, time management, and organizational skills.
• Availability to work varied shifts, including evenings, weekends, and holidays.
• Must be 21 years of age or older as required by state or local law

Responsibilities

• Lead the Facilities Team: coach, develop, and engage team members; ensure training and high standards; delegate tasks and drive ownership.
• Manage Venue Maintenance and Operations: oversee maintenance, repair, and replacement of equipment and infrastructure; monitor operations and use of systems.
• Control Costs and Compliance: manage budgets; ensure safety, health, and regulatory requirements are met; maintain compliance.
• Uphold Safety and Standards: identify and address maintenance issues before they affect guests or staff; uphold Topgolf values.

Skills

Facilities Management

Vendor Management

Budget Management

Team Leadership

Regulatory Compliance

Safety Standards

Education

High School Diploma or equivalent

HVAC/Electrical Journeyman certificate or experience

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career.Our venues are high-energy, high-volume environments where performance matters and results are visible.Every day, we bring together golf, food andbeverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE’RE SEEKING

Do you see a building andimmediatelyunderstand what it takes to keep itoperatingat its best? Are you proactive about maintenance,disciplinedcompliance, and confident managing vendors, budgets, and unexpected problems at the same time?

We arelooking for afacilitiesManager who takes full ownership of the physical environment.Someone who understands that the guest experience starts when they pull into the parking lot, and that a well-maintained facility reflects the standards the whole team holds.Reactive maintenance is a last resort. Proactive leadership is the expectation.

If you take pride in a facilitythat isalways ready, this is therolethat matters.

THE ROLE

The Facilities Manager leads the Facilities team inmaintainingand improving every aspect of thevenue;from the game system and entertainment technology to HVAC, electrical, plumbing, building systems, and grounds.

This roleis responsible forthe team that makes the venue safe, functional, and visually excellent every day. The Facilities Manager owns hiring, scheduling, developing, and buildinga strong team, while managing department budgets, inventory, vendor relationships, and full regulatory compliance.

As a leader of a high-energy, guest-facing venue, this rolerequires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods,special events, and high-volume seasons.

WHAT YOU WILL DO

Lead the Facilities Team

• Coach, develop, and drive engagement with FacilitiesTeam members and Porters
• Ensure all team members are adequately trained, equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensuretimely, quality completion
• Build a team culture of pride, ownership, and proactive problem solving

Manage Venue Maintenance and Operations

• Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure
• Monitorthe operation and proper use of all equipment, building systems, and technology
• Manage use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities

Control Costs and Compliance

• Control department budgets and spending with accountability for fiscal performance
• Maintainall safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintaina clean driving record and manage vendor relationships effectively

Uphold Safety and Standards

• Proactivelyidentifyand address maintenance issues before theyimpactguests or teammembers
• Ensure facilities standards support the overall guest experience
• Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring

CORE COMPETENCIES FOR SUCCESS

Drives Results

|Consistentlyachieving results, even under tough circumstances.

• Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes
• Maintainsa record of accomplishmentof on-time, high-quality completion of maintenance and repair work
• Fosters urgency in the team for resolving maintenance issues before theyimpactguests
• Leads the team to persist and perform even when facing complex or high-priority repairs

Ensures Accountability

|Holding self and others accountable to meet commitments.

• Monitors maintenance metrics and holdsTeam members accountable for quality and completion standards
• Accepts responsibility for venue condition and takes decisive action when standards slip
• Ensures full compliance with safety, health, and regulatory requirementsalways
• Follows through on commitments to Operations leadership, vendors, and the broader team

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
• Anticipatesand minimizes bottlenecks, delays, and equipment failures through proactive planning
• Aligns Facilities priorities and work plans with the broader Operations team’s needs
• Balances preventive maintenance with reactive repair demands across a high-volume venue

Build Effective Teams

Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Coaches others on how to build effective maintenance teams and addresses performance gaps directly
• Communicates clear goals, safety standards, and roles to all facilities team members
• Ensures the team has the right technical skill mix andleveragesindividual strengths effectively
• Rewards team efforts and accomplishments to build a culture of pride and ownership

QUALIFICATIONS

• 3+ years of facilities management experience for a large or multi-unit venue
• Certificate and two years of documentable HVAC or electrical journeyman-level experience
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
• Experience building and leading a team, highly preferred
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

The following physical demands are representative of thoserequiredto successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walkfrequentlythroughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuityrequired; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb.frequently; occasional team lifts above 50 lb.
• Ability tofrequentlybend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability tooperateseated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection

Sounds like afit?Wecannotwait tomeet withyou!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require the use of some ...

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.