Facilities Manager

Luckyeagletexas; Eagle Pass (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Native American preference

Job summary

Luckyeagletexas seeks a seasoned Facilities Director to manage the casino property's mechanical, electrical, plumbing, and grounds operations while leading maintenance staff. You will coordinate with the Director of Facilities and drive proactive improvements to maintain safety, reliability, and appearance.

The role requires strong leadership, strict safety compliance, budget oversight, and the ability to work with vendors and contractors to meet deadlines and guest expectations.

Qualifications

• 10 years of supervision experience in a facilities department.
• Knowledge of building operations and asset management.
• Strong written and oral communication skills in English. Spanish or other language skills a plus.

Responsibilities

• Ensure compliance with Tribal, Federal, and other laws and gaming regulations, as well as KLEC policies and procedures.
• Maintain the highest possible standards of guest services by listening to and responding to guest and team member concerns and questions.
• Conduct property walkthroughs and provide aesthetic recommendations, cost‑effective and efficient operational recommendations.
• Provide weekly property and project status reports.
• Manage direct‑report supervisors, monitoring day‑to‑day activities including performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, work planning, assignment, direction, complaint handling, and issue resolution.
• Conduct team member meetings to review policy changes, announce promotions and events, address staff concerns, and promote teamwork.

Skills

Leadership

Communication

Education

Building trade certification

HVAC certification

Journeyman plumber certification

Job description

Reports To

Director of Facilities

Supervises

Maintenance Supervisors, General Maintenance, Electricians, Plumbers, Carpenters, Refrigeration Specialist, Preventive Maintenance Supervisor, Tool Crib Clerk

Job Summary

Manages all functions of mechanical, electrical, plumbing, and aesthetic aspects of the casino property and grounds through proactive management of casino maintenance staff. Acts as liaison between Director of Facilities and all facility‑related projects, proactively seeking methods and opportunities to maintain and improve all property‑related issues.

Essential Functions

• Ensure compliance with applicable Tribal, Federal, and other laws and gaming regulations, as well as Kickapoo Lucky Eagle policies and procedures.
• Maintain the highest possible standards of guest services by listening to and responding to guest and team member concerns and questions.
• Conduct property walkthroughs and provide aesthetic recommendations, cost‑effective and efficient operational recommendations.
• Provide weekly property and project status reports.
• Manage direct‑report supervisors, monitoring day‑to‑day activities including performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, work planning, assignment, direction, complaint handling, and issue resolution.
• Conduct team member meetings to review policy changes, announce promotions and events, address staff concerns, and promote teamwork.
• Provide program direction, review, evaluation, and oversight to ensure safe operation of equipment, building systems, furniture, fixtures, and emergency support systems.
• Identify training opportunities; monitor and control budgets; resolve workload conflicts; and manage staffing needs.
• Maintain open communication with vendors and contractors, initiating purchases with follow‑up.
• Inspect completed work for conformance to blueprints, specifications, and standards.
• Ensure compliance with all safety codes.
• Manage and maintain the fire panel and all related safety equipment.
• Adhere to safety practices and handle hazardous materials.
• Plan and oversee maintenance and repair work, developing an efficient system for emerging repairs.
• Order material as needed and recommend supplies and equipment for purchase.
• Manage and oversee all projects to meet scheduled deadlines.
• Maintain daily monitoring of CMMS (Asset Essentials) to keep open work orders to a minimum.
• Demonstrate and promote KLECH core values and MAD skills.
• Maintain security of confidential information entrusted to the position.
• Attend and complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements, and IRS Currency Transaction Reports; maintain accurate MTL, MIL, CTR, and SAR as needed.
• Perform other duties as assigned.

The essential functions listed above are not an all‑inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities may change based on organizational needs and/or as deemed necessary by the Director.

Minimum Requirements / Qualifications

• 10 years of supervision experience in a facilities department.
• Building trade certification, HVAC certification, journeyman plumber certification, or other maintenance‑related certification.
• Knowledge of contractual agreements.
• Knowledge of warranty‑related agreements.
• Knowledge of building operations and aspects of asset management.
• Strong written and oral communication skills in English. Spanish or other language skills a plus.

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas members and qualified Native American preference is observed.

Skills And Abilities

• Work independently with minimal supervision.
• Maintain effective relationships with the General Manager, Directors, Managers, vendors, and all staff.
• Work under pressure in a fast‑paced, stressful environment.
• Meet multiple deadlines and multi‑task.
• Exhibit strong critical thinking, analytical, and guest service skills.
• Possess a positive attitude with strong organizational and leadership qualities.
• Perform basic arithmetic in all units of measure.
• Define problems, collect data, establish facts, and draw conclusions.
• Understand complex instructions and material.
• Establish and maintain professional relationships with individuals of varying social and cultural backgrounds and coworkers of all levels.
• Demonstrate leadership and team‑building skills with empathy and enthusiasm.
• Maintain confidentiality.
• Follow and comply with established casino guest service programs.

Physical Demands

• Regularly stand, sit, walk, push, pull, climb, bend, reach with hands and arms; talk and listen on a regular basis.
• Concentrate for prolonged periods.
• Maintain close, distance, peripheral, and depth vision.
• Communicate effectively in person or via telecommunications equipment.
• Operate keyboard, touch‑screen display, telephone, and calculator with hand‑eye coordination and manual dexterity.
• Frequently lift and/or move up to 50 lbs.

Work Environment

• Normal office setting and casino floor.
• Frequent walking and standing in a smoke‑filled environment and frequent contact with the general public.
• Temperature‑controlled environment with varying noise levels; possible exposure to high noise levels.
• Extended hours and irregular shifts may be required, including nights, weekends, and holidays.
• Perform under pressure and work long hours under stressful conditions.
• Exposure to risks involved in resolving issues with difficult guests and extremely irate staff members.
• Exposure to various lighting types, including artificial fluorescent lights, flashing lights, strobe lights, and multiple colored lights.
• Travel may be required to perform essential functions.

Conditions Of Employment

• Obtain and retain a KTTT Gaming Commission License; complete required background checks and keep documents current and valid at all times.
• Provide authorization to work in the United States.
• Be at least 18 years of age.
• Have reliable transportation to commute to and from work.
• Comply with the KLEC handbook, internal policy, procedures, and gaming regulations set within KLEC.