Location: Wind Creek Casino in Bethlehem, PAJob Title: Facility Maintenance TechnicianCompany Description:Kids Quest is the nation’s largest hourly childcare provider and entertainment facility, offering play, games, and birthday parties at our partner resorts. Cyber Quest is a unique arcade that features family-friendly games for people of all ages to enjoy together.Compensation:Starting at $20.00 per hourJob Summary:The Facility Maintenance Technician plays a vital role in enhancing the guest experience. The primary goal is to collaborate with the team to ensure that all games, equipment, and technology within the facility are in excellent working order. As a key team member, you will create fun and memorable experiences for guests by actively maintaining a safe and clean environment. Your proactive approach will help us consistently meet guest service needs and ensure that our facilities are always ready for enjoyment.Core Job Duties:Maintain a Service Excellence mindset; always putting yourself in position to support the needs of the business alongside maintenance responsibilities.Use a range of skills to perform preventative, on demand, and planned repair throughout the Kids Quest and Cyber Quest environment.Support maintenance needs for the following areas and more:Arcade games, equipment, and attractions.Televisions, game consoles, computers, and all other technological devices.Kids Quest “interest” area furniture and fixtures.The Quest play structure.The general facility environment (such as wall finishes, lighting, and cabinetry).Kitchen equipment.Build new equipment as it arrives at the facility.Complete work order repairs and requests, documenting progress in company software.Maintain an accurate inventory of supplies, parts, tools, merchandise, and other resources.Join meetings, and training events to grow business knowledge, and share updates with your peers.Collaborate and network with other locations to offer advice or support.Benefits and Perks:Health & Wellness Benefits – Full-time employees get health, vision, and dental plans. Everyone can join wellness programs, walking challenges, and access free support services!Plan for Your Future – 401(k) available for all employees, with company matching.Free Slushies & Half-Off Food – Enjoy free slushies and fountain drinks while working, plus 50% off all food items!Child Care Discounts – Get 50% off hourly child care for kids aged 30 months to 12 years!Quarterly Incentive Challenges – Help design fun team challenges that boost growth and productivity.Monthly Team Rallies – Celebrate wins and set new goals with your team every month!Paid Training – Build leadership skills you can use at work and beyond!Career Growth – We promote from within! Our training programs prepare you for new roles and center openings.*Available to eligible full-time employees**discounts based on ageQualifications, Skills & Experience:Positive attitude towards guest service.Thrive in a family-friendly atmosphere.Self-motivated team player.Ability to prioritize and work with a sense of urgency.A desire to learn and an openness to continual education.Shows a willingness to use multiple methods of troubleshooting including collaboration.Use creativity and out of the box thinking to solve problems.Experience with traditional repair tools including multi-meters, drills, soldering irons, and others.A background with electrical systems, mechanical devices, and computer hardware.Knowledge and/ or usage of Microsoft Office programs.High-School Diploma/ GED required.Technical/ Trade School degree or certifications preferential.Experience in trades, technical or maintenance related fields preferential.Ability to pass a background screening (which may include a drug test).