Facilities Maintenance Dispatcher- Full Time

Xanterra; Williams (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee discounts

Job summary

Xanterra is seeking a Facilities Maintenance Dispatcher in Williams, AZ, to receive and dispatch maintenance requests by phone, email, or radio. You will generate work orders in CMMS and coordinate with craftspeople to keep operations running smoothly.

The position is full-time, year-round, at $18.35 per hour, with a 4/10 schedule (4 days a week, 10 hours per day). Join a fast-paced team dedicated to reliable maintenance and guest satisfaction.

Qualifications

• Must be at least 19 years old.
• Strong communication and organization skills.

Responsibilities

• Dispatches maintenance requests quickly and accurately based on priority.
• Maintains and updates maintenance work orders in CMMS.
• Communicates with staff and management via phone, email, and radio.
• Fills in as Tool Room Attendant as needed.
• Supports procurement of parts and equipment and keeps a clean work area.
• Other duties as assigned.

Skills

Professional communication

Tools

MS Office (Word, Excel, Outlook)

Job description

Overview

Join our Maintenance team at the Grand Canyon Railway and Hotel!

Job Summary

The Facilities Maintenance Dispatcher receives and dispatches maintenance request calls by phone, email, or radio. The dispatcher generates and creates maintenance work orders in a computer maintenance management system or “CMMS”.

The Details

Position Type:Full-Time, Year-Round
Pay: $18.35 an Hour.
Schedule: (4 days a week 10 hours a day with 3 days off)

Why Maintenance?

Got a knack for problem-solving and keeping things running smoothly? Join our team as a Maintenance Dispatcher! Be the go-to person for ensuring everything stays in tip-top shape by coordinating maintenance requests with precision and speed. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want YOU to help keep things on track behind the scenes.

Life at the Grand Canyon Railway

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities

• Understands and support Xanterra's Mission Statement and Core Values.
• Communicates professionally, effectively, and clearly with face-to-face, written, and radio communication with all levels of staff and management.
• Ensures all information contained in a maintenance request is complete, accurate, and in a consistent established format.
• Dispatches maintenance requests quickly and accurately based on assigned priority to the appropriate craftsperson.
• Ensures dispatched work orders go to the appropriate craftsperson(s) or to supervision for review.
• Cleares completed work orders in the system and maintain “current” status for maintenance request system input. Ensure maintenance personnel provide accurate accounting for time and material associated with closing maintenance requests.
• Recognizes and escalates priority orders that have a high impact on the company’s ability to operate to standard when appropriate.
• Answers and address all needs received through phone, email, and radio promptly, by assessing proprieties.
• Processes purchase orders needed to secure parts and equipment.
• Maintaines a clean, organized, and efficient work area.
• Fills in as Tool Room Attendant as needed.
• Other duties as assigned.

Qualifications

• Requires a valid Arizona Driver’s License and be able to comply with the Xanterra/GCR Company Vehicle Policy.
• Requires a working knowledge of the crafts trade’s functions, tools, and responsibilities as they pertain to general maintenance.
• Requires must proficient with computers and MS Office Programs (Word, Excel, Outlook).
• Requires you be at least 19 years of age.

Physical Requirements include:

• While performing the duties of this job, the employee is constantly standing, walking, sitting, handling, wrist motion, bending/ stooping, frequently handling and reaching outward, and occasionally reaching above shoulder, squatting bending, and kneeling, ascending and descending ladder.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50 lbs.
• Constantly listening, hearing, seeing, and speaking.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.