Facilities Housekeeper (2nd Shift)

Odawa Casino Resort; Petoskey (MI); On-site; USD 18,184 - 25,898; Full time

Job summary

Odawa Casino Resort in Petoskey, MI is seeking a Facilities Housekeeper responsible for all housekeeping and floor cleaning tasks in and around the casino, public areas, and restrooms, adhering to safety guidelines and Odawa standards of quality.

You will operate cleaning equipment, stock supplies, assist guests and Team Members, and participate in required training and meetings, with flexibility to work shifts, overtime, weekends, and special events.

Qualifications

• Must read, write and speak English fluently.
• Excellent interpersonal and guest-service skills.
• Ability to work independently with minimal supervision.
• Flexible with shifts, overtime, weekends and holidays.
• Willingness to pass a skills assessment and obtain gaming license.

Responsibilities

• Greet guests and team members in a friendly, open manner.
• Clean and maintain casino public areas, restrooms and lobbies.
• Clean carpets and upholstery as required.
• Operate and maintain cleaning equipment safely.
• Follow safety, chemical guidelines and company policies.
• Attend required department meetings and complete training.
• Assist guests and team members with guidance as needed.
• Handle trash disposal and restroom supply replenishment.
• Respond to building and weather-related emergencies.
• Work at other Odawa properties as needed.

Skills

English fluency

Interpersonal skills

Teamwork

Basic math

Reading & comprehension

Job description

Odawa Casino Resort - Facilities Housekeeper

Position Title: Facilities Housekeeper

Reports To: Housekeeping Supervisor

Department: Housekeeping

Minimum Pay Rate: $16.00 per hour

Job Code: HSKKPR

Pay Grade: PROP1

Date Written: 08/01/2006

Revision Date: 05/23/2024

Job Summary

Responsible for all housekeeping and floor cleaning tasks assigned in and around the Casino. Cleans and maintains the appearance of the casino and the administrative buildings public areas and restrooms, and other assigned areas, while following safety guidelines and policies and procedures to achieve Odawa Casino Resort standards of quality utilizing established standards of service.

Primary Duties and Responsibilities

• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Greet all Guests and Team Members in a friendly, open manner.
• Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Ensures all public areas of casino are ready for operation by thoroughly cleaning, dusting, polishing, sweeping, mopping (dust, spot or damp), auto‑scrubbing and vacuuming.
• Ensures various types of carpet and upholstery are cleaned.
• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Operates and maintains all cleaning equipment to include floor and carpet cleaning equipment.
• Follows all safety and chemical guidelines and organizational policies.
• Provides guests and fellow Team Members assistance, instruction and/or guidance.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies. Cleans sinks, countertops, toilets, fixtures, and all other applicable restroom needs.
• Maintains a professional appearance and attitude.
• Performs duties as assigned when responding to building and weather related emergencies.
• Attends required department meetings.
• Completes all required training satisfactorily.
• Maintains the highest level of confidentiality at all times.
• Work at other properties as needed.
• Performs all other duties as assigned within the scope of the position.

Mission Statement

We create excitement and memories.

Values

1. A fun, rewarding, safe, and consistent environment for our Team Members.
2. A warm reception, welcoming environment, and friendly atmosphere.
3. An optimal entertainment experience through exceptional service.
4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
5. A contribution and connection to the community.

System Access

None

Preference

Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications

• This position requires the ability to stand and walk for extended periods, bend, stoop, extend arms overhead, push and/or pull equipment weighing up to sixty (60) pounds and carry weight up to twenty‑five (25) pounds or more.
• Must be able to work with a variety of cleaning chemicals.
• Must be able to read and understand warning labels and Safety Data Sheets (SDS).
• Must read, write and speak English fluently.
• Must have basic math skills.
• Must be able to work well and tactful with both internal and external guests and have excellent interpersonal skills.
• Must be able to work independently on a team with minimal supervision.
• Must adhere to regulatory, safety, departmental and company policies.
• Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed.
• Frequent exposure to dust, dirt and chemicals associated with cleaning agents.
• Exposure to loud and continual noise levels and a smoke filled environment.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.