Facilities Assistant (CA)

Seabreeze Management Company; Beaumont (CA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Seabreeze Management Company in Aliso Viejo, California, seeks a Facilities Assistant to handle daily setup of clubhouse equipment, maintain cleanliness, and ensure smooth operation for residents and associations.

You will assist at events, enforce rules, and support homeowners with information requests, while using Amilia for reservations. Weekend/evening availability and a valid driver’s license required.

Qualifications

• Ability to move equipment safely and quickly.
• Strong written and verbal communication skills.
• Ability to work with minimal supervision and self-motivation to take on responsibilities.
• Ability to read, understand and implement association’s rules and regulations.

Responsibilities

• Daily setup of tables and chairs and related equipment.
• Daily cleaning of gym equipment.
• Daily cleaning of facilities.
• Verify resident eligibility for facility use.
• Assist at lifestyle events (setup, trash removal, tear-down, food/beverage service).
• Enforce facility rules and regulations.
• Learn the onsite reservation system Amilia.
• Assist homeowners in person or by phone, answering information requests about HOA programs and activities.
• Support the General Manager with private party scheduling and HOA account inquiries.

Skills

Equipment handling

Customer service

Cleanliness

Multitasking

Verbal communication

MS Office

Education

High School diploma or equivalent

Tools

Amilia

Job description

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

This position is responsible for the daily setup of equipment, cleanliness and overall functionality of the club facilities. Candidate must have exceptional customer service skills, able to constantly move and arrange equipment and have a disposition for facility cleanliness.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist in functions/duties relating to the operation and maintenance of facilities.
• Daily, hourly set-up of (table/chairs) equipment.
• Daily cleaning of gym equipment.
• Daily cleaning of facilities.
• Verify resident eligibility for facility use.
• Assist at lifestyle events (set-up, trash removal, tear-down, food/beverage service).
• Enforce facility rules and regulations
• Learn the onsite client reservation system Amilia.
• Process works as assigned and assist homeowners in person or on the telephone. Answer multiple phone lines, screen and refer callers. Provide detail responses for information requests regarding associations’ programs and activities.
• Assist General Manager in the processing and scheduling of private party requests.
• Assist General Manager in processing the workflow of architectural applications when needed.
• Assist General Manager in processing new homeowner registrations and the distribution of fobs/transponders when needed.
• Assist General Manager by responding to homeowner requests for information regarding their HOA account.

Requirements

Knowledge, Skills and Experience:

• Ability to move equipment safely and quickly.
• Ability to recognize and address areas for added cleanliness.
• Knowledge of Microsoft Office, including Word and Outlook.
• Ability to handle competing priorities and deadlines and complete a high volume of tasks within specified time frames.
• Ability to work with minimum supervision and self-motivated to seek additional responsibilities
• Ability to read, understand and implement association’s rules and regulations
• Ability to work with confidential material.
• Ability to handle aggravated clients in a calm and professional manner
• Ability to keep work area clean and present a professional manner in dress and demeanor.

Minimum Education:

• High School diploma or equivalent.

Language Skills:

• The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

License/Permits/Certifications Required:

• Valid Driver’s License and State mandated vehicle insurance.

Availability:

Weekends, Holidays, Evenings, Days and Monthly Rotating Schedule.

Work Environment:

The work environment is a typical office atmosphere. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at [phone].