Facets Product Consultant

Cognizant; Baltimore (MD); Remote; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Paid holidays + PTO

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation is seeking a Lead Product Consultant – Facets Workflow to lead workflow analysis, design, and implementation for healthcare payer administration on the Facets platform.

You will partner with business and technical teams to translate requirements into scalable configurations across Plan/Product, Membership, and Group, ensuring delivery excellence while maintaining a remote-first mindset.

Qualifications

• Deep hands-on experience with the Facets platform, including workflow and configuration.
• Experience leading workflow analysis and design for healthcare payer programs.
• Ability to translate requirements into scalable, integrated configurations.

Responsibilities

• Lead end-to-end workflow discovery across health plan operations.
• Design integrated Facets solutions across Plan/Product, Membership, and Group.
• Collaborate with cross-functional teams to align decisions with business objectives.
• Identify workflow gaps and risks, recommending quality improvements.
• Provide Facets SME support through all project phases.

Skills

Facets workflow

Workflow discovery

Solution design

Cross-functional collaboration

Healthcare payer administration

Job description

Facets Product Consultant

Location: Remote

Employment Type: Full-Time

Remote - United States

Job ID: 00071041671

About the role

As a Lead Product Consultant – Facets Workflow, you will make an impact by leading workflow analysis, solution design, and implementation for healthcare payer administration solutions on the Facets platform. You will serve as a trusted advisor to business stakeholders, technology teams, configuration teams, and system integration teams, translating business needs into scalable, efficient, and integrated solutions across Facets Plan/Product, Membership, and Group capabilities.

In this role, you will:

• Lead end-to-end workflow discovery and analysis across health plan operations, documenting current-state processes, future-state workflows, business rules, dependencies, and solution impacts.
• Design integrated Facets solutions across Plan/Product, Membership, and Group, ensuring business requirements are accurately translated into functional and configuration designs.
• Partner with business, product, configuration, technology, and system integration teams to resolve cross-functional dependencies and align implementation decisions with business objectives.
• Identify workflow gaps, configuration risks, and process inefficiencies, recommending solutions that reduce defects and improve implementation quality.
• Provide Facets subject matter expertise throughout requirements, design, configuration, testing, defect resolution, implementation, and post-production support.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

• Deep hands-on experience with the Facets platform, including workflow, functionality, and configuration within Plan/Product, Membership, and Group domains.
• Strong knowledge of healthcare payer administration and end-to-end health plan business processes.
• Experience leading workflow analysis, requirements definition, solution design and implementation for complex Facets initiatives.
• Ability to translate business requirements into scalable functional designs and collaborate effectively across business and technical teams.
• Strong leadership, analytical, communication, facilitation, and problem-solving skills, with demonstrated ability to manage dependencies and drive decisions.

These will help you stand out

• Experience supporting large-scale Facets implementations, upgrades, conversions, or transformation programs.
• Working knowledge of adjacent Facets modules, integrations, data flows, and downstream operational impacts.
• Experience with testing strategy, defect triage, root-cause analysis, and production-readiness activities.
• Ability to advise senior stakeholders, influence solution direction, and communicate complex workflow concepts clearly.
• Experience improving workflow efficiency, configuration quality, and operational outcomes in a healthcare payer environment.

Salary and Other Compensation:

Applicants will be accepted till 11/10/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $130,000 - $140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!