Facets Healthcare Trainer (remote)

Cognizant; Helena (MT); Remote; USD 50,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Facets Healthcare Trainer. This remote role involves training personnel on healthcare claims and requires expertise in Facets software. Candidates must have at least two years of training experience, with a salary range of $50,000 to $65,000 based on qualifications. Benefits include insurance, paid time off, and more.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Minimum of two years' training experience preferred.
• Facets Healthcare claim experience is required.
• Experience with Medicaid and/or Commercial health care claims.

Responsibilities

• Identify training needs and map out learning plans.
• Create training curriculum and facilitate sessions.
• Analyze training progress and suggest additional modules.
• Collaborate with claims department for staff development.
• Order and create training supplies and material.

Skills

Advanced proficiency in Microsoft Excel

Facets software experience

Excellent problem-solving skills

Excellent written and verbal communication skills

Strong analytical skills

Attention to detail

Leadership skills

Education

High school diploma or GED

Associate’s degree in business or healthcare management

Tools

Microsoft Word

Microsoft PowerPoint

SharePoint

Job description

Facets Healthcare Trainer (remote)

This is a remote position open to any qualified applicant in the United States.

Purpose:

Team Trainers need to have an understanding of healthcare claims, Facets & experience working with payer claims from Insurance companies. identify training needs and map out learning and development plans for individuals, teams, and projects. Create training curriculum and facilitate training sessions. Analyze training progress and suggest additional training modules, as needed. The Team Trainer will make sure their clients continuously learn new skills and partner with vendors to provide special curriculums as needed. This is a 100% remote role and working Monday- Friday based on Arizona time between the hours of 6am - 2:30pm or 7am to 3:30pm.

Essential Functions:

1. Experience in Facets, healthcare claims, payer claims is required.

2. Create a training schedule that includes all areas of practice, including all levels of claims processing and enrollment.

3. Organize training sessions with Leaders.

4. Collaborate with claims department to leverage audit results for staff development

5. Research the training needs of all team and work on automation processes.

6. Research, develop and document technical design specifications and test scripts.

7. Order and or create training supplies and material to enhance the training process.

8. Plan, develop, organize, write and edit operational procedures and online tools.

9. Manage updates and revisions to technical literature, SOP’s, and DLP’s.

10. Organize training sessions with Leaders.

11. Collaborate with claims department to leverage audit results for staff development

12. Research the training needs of all team and work on automation processes.

13. Research, develop and document technical design specifications and test scripts.

14. Order and or create training supplies and material to enhance the training process.

15. Plan, develop, organize, write and edit operational procedures and online tools.

16. Manage updates and revisions to technical literature, SOP’s, and DLP’s.

Qualifications:

Education: High school diploma, GED Certificate or equivalent. Associate’s degree in business or healthcare management or an industry-related certification preferred.

Experience:

Minimum of two years' training experience preferred.

Facets Healthcare claim experience is required.

Recent experience working Medicaid and / or Commercial health care claims.

Technical Competencies:

· Advanced proficiency in Microsoft Excel, Word, and PowerPoint with SharePoint required

· Facets software experience required

· Excellent problem-solving skills.

Behavioral Competencies:

· Excellent written and verbal and interpersonal communication skills.

· Strong analytical skills and attention to detail

· Ability to read Explanation of Benefits and apply Coordination of Benefits concepts

· Excellent organizational skills.

· Leadership skills

Salary and Other Compensation:

Applications will be accepted until August 8, 2025.

The annual salary for this position is between $50,000-65,000 depending on experience and other

qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and

subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.