F&B Training Specialist (Part-Time)

Visit Hershey & Harrisburg; Hershey (PA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Free admission to Hersheypark

Free parking

Discounts on food & shopping

Job summary

Hershey Entertainment and Resorts is seeking a Part-Time Training Coordinator in Food & Beverage to support the development, facilitation, and evaluation of training programs for all part-time and seasonal staff. Responsibilities include onboarding, orientation, on-demand training, and leadership development.

The role requires 18+, 2 years in F&B or hospitality, and training development experience, plus certifications (RAMP/ServSafe) to be completed post-employment.

Qualifications

• Must be 18 years of age or older.
• Must have a minimum of two (2) years of experience in Food & Beverage or Hospitality & Tourism.
• Must have a minimum of one (1) year of experience in Training and Development or equivalent education (adult learner, childhood development or education degree/courses).
• Must be RAMP certified or able to pass an alcohol service class (RAMP training and certification will be provided post-employment)
• Must be ServSafe certified or able to pass ServSafe Handler and ServSafe Allergen (training and certifications will be provided post-employment)

Responsibilities

• Assist with the assessment and development of materials and resources for orientation and training programs for the department.
• Facilitate assigned orientation and developmental training sessions.
• Track employee feedback to provide regular updates to orientation and other training programs to meet the needs of the department and employees.
• Audit employees and supervisors during operational hours to ensure proper procedures are being followed including, but not limited to: food safety, sanitation, hospitality, guest interactions, child labor law compliance, alcohol service procedures, and cash handling procedures, and make recommendations to the Training Manager for continuous opportunities.
• Assist with the development and implementation of onboarding and training procedures for volunteer and temporary employees to ensure supplemental staffing employees are aligned and follow the same standards and policies of all HE&R Food & Beverage employees.
• Oversee the distribution of the newly hired onboarding survey and exit survey, generate survey summaries for the Food & Beverage management team, and formulate recommendations/action plans to assist with employee development.
• Coordinate the tracking process and renewal of required training certifications for the department.
• Perform other duties as assigned

Skills

Public speaking

Group facilitation

Microsoft Office

Education

Training and Development coursework

Tools

MS Office

Job description

Hershey Entertainment and Resorts is seeking a Part-Time Training Coordinator in Food & Beverage to support the development, facilitation, and evaluation of training programs for all part-time and seasonal staff. Responsibilities include onboarding, orientation, on-demand training, and leadership development.

The role requires 18+, 2 years in F&B or hospitality, and training development experience, plus certifications (RAMP/ServSafe) to be completed post-employment.