F&B Supervisor: Guest Experience Leader

westgate resorts; Kissimmee (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Daily Pay

Wellness programs

Tuition assistance

Employee EAP

Pet insurance

Loyalty discounts

Gym membership

Legacy scholarship

Job summary

Westgate Vacation Villas & Town Center Resort in Florida is seeking an experienced Assistant Restaurant Manager to support the food and beverage operation. You will assist the F&B outlet management team in ensuring guest satisfaction, creating a festive dining atmosphere, and helping drive sales while reducing service issues.

The role requires leadership to train staff, schedule service personnel, and uphold grooming standards. Weekend and holiday work may be required.

Qualifications

• Minimum of 1 year in management or a similar role.
• Proven ability to manage and motivate a team while maintaining a positive, high-energy work environment.
• Strong organizational skills and a commitment to maintaining food quality and safety.
• Remain calm under pressure and find solutions that enhance service and efficiency.
• Must be able to work weekends and holidays as needed.

Responsibilities

• Assist F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant.
• Increase sales over prior years and decrease amount of service complaints.
• Responsible for team member training programs.
• Responsible for scheduling of all service related employees.
• Enforces team members, company and department grooming policies.
• Participate in company monthly Goals & Measurements Program.

Skills

Management experience

Team motivation

Organizational skills

Calm under pressure

Weekend/holiday availability

Job description

Westgate Vacation Villas & Town Center Resort in Florida is seeking an experienced Assistant Restaurant Manager to support the food and beverage operation. You will assist the F&B outlet management team in ensuring guest satisfaction, creating a festive dining atmosphere, and helping drive sales while reducing service issues.

The role requires leadership to train staff, schedule service personnel, and uphold grooming standards. Weekend and holiday work may be required.