F&B Supervisor

Current Restaurant; Chicago (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

CURRENT is a restaurant operating inside The Wade hotel, managed by HEI Hotels and Resorts in Chicago. The F&B Supervisor assists the Outlet Manager in planning and managing the Restaurant, Room Service, and other outlets to deliver exceptional guest experiences while complying with policies and local regulations.

The role requires working open shifts including weekends to meet operational needs. Applicants should demonstrate strong verbal and written communication, ability to mobilize staff,

Qualifications

• Ability to operate point of sale systems.
• Ability to lift up to 50 pounds with or without accommodation.
• Ability to push/pull carts weighing up to 150 pounds.
• Effective verbal and written communication skills.
• Adapt communication style to suit different audiences.

Responsibilities

• Monitor servers and busperson adherence to service standards.
• Supervise service of guests and respond to guests' needs.
• Assist manager with sidework and bank management.
• Read daily communication sheets and prepare for the following shift.
• Ensure cleanliness and proper setup of restaurant tables and stands.
• Comply with liquor regulations and communicate with restaurant manager about events.
• Assist with menu classes and taste panels.
• Provide clear directions to staff.

Skills

Verbal communication

Written communication

Tools

Point of sale (POS)

Job description

About UsTrue to its name, CURRENT features a fresh, modern take on seasonal American cuisine showcasing simple & soulful ingredient driven dishes. Located inside The Wade hotel, join us at our lively bar for creative cocktails, a glass of wine, or one of our many local beers. Or join us al fresco in our Chandon Spritz Garden in summer to watch the world go by. With its bold flavors and stunning backdrop (Lake Michigan and Navy Pier are just steps away), it is no surprise that CURRENT is a go-to for both locals and travelers alike. From the patio you can enjoy the energy of Lake Shore Drive and Lake Michigan while indulging in seasonal bites and noted cocktail culture.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationSalary Range: $25.00 - $25.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewAssist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. The F&B Supervisor must be flexible to work open shifts AM/PM and weekends based on the operational needs of the restaurant.Essential Duties and Responsibilities:Monitor servers and busperson adherence to all service standards.Supervise service of guests, being watchful of signals from guests in need of service.Assist manager to establish and monitor sidework duty completion.Maintain bank to HEI Hotels and Resorts standards.Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.Communicate daily with restaurant manager with regard to special events, house counts, etc.Assist restaurant manager in conducting menu classes and taste panels.Communicate both verbally and in writing to provide clear direction to staff.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and Skills:Ability to use point of sale.Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.