F&B - Recreation Manager

HEI Hotels; The Woodlands (TX); On-site; USD 51,300 - 62,700; Full time

Job summary

The Woodlands Resort, The Woodlands, TX, seeks an experienced F&B Recreation Manager to oversee restaurant, room service and related outlets. You will direct daily operations for breakfast, lunch and dinner, including bar services, and will lead HR activities to attract, retain and motivate staff.

The role requires 2+ years post-high school education, hotel/food & beverage leadership experience, and strong budgeting, policy adherence and guest satisfaction focus.

Qualifications

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Requires thorough knowledge of restaurant/hotel practices and procedures.
• Supervision, management, and communication skills are required.
• Knowledge of hotel operations, including budgeting and quality assurance programs.
• Leadership to motivate staff and achieve goals.
• Ability to plan, organize and delegate with strong written communication.

Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods.
• Direct the day-to-day operations of the bar operations.
• Manage HR in the outlets: hire, train, schedule, develop, coach and discipline as needed.
• Forecast and manage outlet budgets to maximize revenue and control costs.
• Respond to customer trends and issues to ensure quality experience.
• Create promotions and buffet presentations to attract in-house guests.
• Monitor maintenance and sanitation of outlets and equipment.

Skills

Leadership

Communication

Staff development

Budget forecasting

Education

Post-high school education

Job description

## F&B - Recreation ManagerApplyremote type: On-Sitelocations: The Woodlands Resort - The Woodlands, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR117501**About Us**The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $57,000.00 - $57,000.00 Annually### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.### **Essential Duties and Responsibilities*** Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations.* Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.* Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.* Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.* Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Minimum two years of post-high school education.* Two+ years of full employment in a related position.* Hotel experience preferred.* Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. •Supervision, management, and communication skills are required.* Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.* Able to set priorities, plan, organize, and delegate.* Written communication skills to be concise, well organized, complete, and clear.* Ability to work effectively under time constraints and deadlines.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.