F&B Operations Manager: Lead Service & Team Excellence

Valley Hospitality Services; East Main Post (GA); On-site; USD 52,000 - 66,000; Full time

Job summary

Valley Hospitality Services in Georgia seeks an experienced Food & Beverage Manager to direct daily operations and ensure exceptional guest satisfaction. You will lead hiring, training, sanitation, inventory, and staff development to uphold company standards.

Responsibilities include supervising service quality, menu coordination, performance reviews, meeting attendance, tip reporting, and adhering to safety and liquor laws; leadership and communication are essential.

Qualifications

• High school diploma or GED required.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Microsoft Office Suite (Outlook, Excel, Word) preferred.
• Must pass a background check and drug screen.

Responsibilities

• Interview, hire and complete on-site training for all new employees according to company standards.
• Must maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards/regulations and local liquor laws.
• Manage inventory, ordering of food, equipment, and supplies to include submitting any service requests.
• Review any menu changes/modifications with staff.
• Must be neat in appearance and wear uniform with name tag provided.
• Monitor quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Oversee/attend all required meetings and complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.

Skills

Detail oriented

Strong written/verbal communication

Listening & conflict resolution

Financial literacy

Education

High school diploma or GED

Tools

Microsoft Office Suite (Outlook, Excel, Word)

Job description

Valley Hospitality Services in Georgia seeks an experienced Food & Beverage Manager to direct daily operations and ensure exceptional guest satisfaction. You will lead hiring, training, sanitation, inventory, and staff development to uphold company standards.

Responsibilities include supervising service quality, menu coordination, performance reviews, meeting attendance, tip reporting, and adhering to safety and liquor laws; leadership and communication are essential.