F&B Manager

BENCHMARK; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Pyramid Global Hospitality’s OKANA Resort & Indoor Water Park in Oklahoma City invites a motivated Food and Beverage Manager to lead the department in delivering exceptional guest experiences.

You will guide strategy for fiduciary and quality goals, manage F&B operations, and drive improvements aligned with the company values. Growth opportunities exist within a dynamic, high-end hospitality environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• Previous experience as a Food and Beverage Manager in a luxury hotel or full-service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Well organized.

Responsibilities

• Attend weekly meetings and relay information about upcoming events to staff under supervision.
• Share F&B capabilities and programs with other departments and clients.
• Respond to guest needs and requests.
• Ensure that standards of food, beverage and service quality meet first-class expectations.
• Implement cost controls for food, beverage and labor.
• Understand and explain profit & loss statements and labor reports.
• Develop inventory, receiving and product utilization systems.
• Oversee payroll for the department.
• Assist in all Food and Beverage outlets as needed.

Skills

Decision making

Customer service

Organizational skills

Team leadership

Education

Bachelor’s degree or equivalent experience

Tools

Micros

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well‑appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana

What you will have an opportunity to do:

We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Manager. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the strategic leadership required to achieve the fiduciary and quality goals for the Food and Beverage operations. They will ensure the effective and efficient operation of all facets of the the hotel/resort Food and Beverage operations, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Your Role:

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the Food and Beverage capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first‑class operation.
• Implement effective cost controls for food, beverage and labor.
• Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor.
• Develop workable systems for inventory, receiving and product utilization (product cost).
• Develop standards of productivity for food & beverage personnel.
• Responsible for implementing company‑wide system Create appealing, high quality, marketable cycle menus and special event menus.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Oversee hiring and training programs for food and beverage personnel.
• Develop management skills in employees.
• Oversee weekly payroll for department.
• Assist in all Food and Beverage outlets in whatever capacity needed.

What are we looking for?

• Bachelor’s degree or equivalent experience.
• Previous experience as a Food and Beverage Manager in a luxury hotel and or full service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Compensation: $ - $

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.