F&B Manager

Paycom - ATS; Northern (KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee pass

Free rentals and lessons

Guest ticket vouchers

Discounts on food, beverages & retail

Free skiing at partner resorts

Job summary

White Pass Ski Area is seeking a Food & Beverage Manager for the seasonal full-time role. You will oversee daily dining operations, supervise staff, and ensure guest satisfaction while maintaining safety and quality standards.

The position requires strong leadership and hospitality experience, with availability Sept–May and participation in Summer events. Competitive hourly wages apply, plus employee perks and skiing benefits.

Qualifications

• Availability for roughly 8 months a year: Sept to May, plus Summer events.
• Customer service experience in fast-paced or guest-facing environments.
• Strong communication, positive team attitude and reliability.
• Proven restaurant/hospitality management experience.
• Strong leadership, problem-solving and multitasking abilities.
• Knowledge of POS, inventory management, and scheduling tools.
• WA State Food Handler Card and MAST permit valid for the season.
• ServSafe certification or equivalent.

Responsibilities

• Oversee daily operations for safety, efficiency and guest experience.
• Lead onboarding, orientation and training of staff.
• Manage schedules, timecards and staffing levels.
• Address employee issues with coaching and documentation.
• Coordinate with other departments and managers.
• Ensure compliance with health, safety, and alcohol regulations.
• Monitor food quality, presentation and consistency.
• Control inventory and supplier relations.

Skills

Customer service

Leadership

Communication

Problem-solving

Multitasking

Team-oriented attitude

Reliability & punctuality

POS systems knowledge

Inventory management

Scheduling

Education

WA State Food Handler Card

MAST permit

ServSafe certification

Tools

POS systems

Inventory software

Scheduling tools

Job description

# F&B ManagerWhite Pass - Naches, WA 98937-9507## OverviewSalary Range$20.00 - $24.00 HourlyPosition TypeSeasonal; Full-Time (30+ hrs/week)## DescriptionThe Food and Beverage Manager oversees daily operations to ensure a smooth, efficient, and high-quality dining experience for guests. This role involves managing staff, maintaining service and food standards, handling customer concerns, and ensuring compliance with health, safety, and labor regulations. The manager is responsible for scheduling, inventory control, cost management, and fostering a positive, team-oriented environment that supports both staff and business goals. The manager will work with other managers across multiple buildings to ensure efficient operations and support each location.COMPENSATIONBase wage ranges from $20.00 to 24.00 per hour, depending on experience. You’ll be eligible for a complimentary employee pass, free rentals and lessons, guest ticket vouchers, and discounts on food, beverages, and retail. Plus, you’ll have access to free skiing at several partner resorts in the region. For full details and restrictions for employee privileges, refer to the Employee Handbook.ESSENTIAL DUTIES AND RESPONSIBILITIESThe duties listed are intended to illustrate the general nature of the position and are not intended to be a comprehensive list. Additional tasks may be assigned as needed.* Supervise daily department operations for safety, efficiency, and guest experience.* Support onboarding, orientation, and training of new and returning staff.* Manage schedules, approve timecards, and adjust staffing as needed.* Address employee issues through coaching and documentation.* Attend manager meetings and coordinate with other departments.* Respond to guest concerns and escalate issues to the Director when necessary.* Ensure compliance with resort policies, safety protocols, and legal standards.* Provide friendly, helpful service to guests and coworkers at all time* Follow all resort policies and procedures, including those related to safety, conduct, and appearance.* Support other team members and departments when needed to help resort operations run smoothly.* Adapt to changing weather, guest volume, and shift priorities in a fast-paced environment.* Supervise and coordinate daily front-of-house and back-of-house operations* Lead, train, and support restaurant staff to deliver high-quality service* Handle scheduling, shift planning, and labor management* Ensure compliance with health, safety, food handling and alcohol regulations* Address customer concerns and resolve issues promptly and professionally* Monitor food quality, presentation, and consistency* Manage inventory, ordering, and supplier relationships* Track and manage operating costs, including labor and food waste* Oversee cleanliness and organization of all dining and kitchen areas* Collaborate with Hospitality Team/upper management on business goals and improvements* Lead by example* Plan, organize, execute, and clean/debrief events* Demonstrates a strong commitment to team-oriented service by proactively checking in with colleagues during shifts, offering assistance, and stepping in to support team members across departments as needed.* As an employee in the hospitality department, we are responsible for the buildings we work in. Our jobs are not always limited to just food and beverage, but restrooms, hallways and common areas as well. All positions in Hospitality may be asked to support operations in and outside of the building.* May be scheduled for evenings, nights for special events and night ski events.PHYSICAL DEMANDS This position requires standing and walking for extended periods, frequent lifting of up to 50 pounds, and tasks involving bending, twisting, and repetitive motion. The ability to handle long shifts (9-14 hours) in a fast-paced environment with high guest interaction is essential. Office Clear verbal communication is required for both team coordination and guest service. Office and administrative work required regularly.WORK ENVIRONMENT The work takes place mainly in a fast-paced indoor bar and kitchen, with fluctuating extreme temperatures, high noise levels, and frequent crowding. Outdoor tasks, such as snow shoveling or carrying supplies, are required. This role demands adaptability to variable weather, high guest volume, and shifting priorities common in a ski resort setting. Office/administrative work will be done while sitting and using a computer in a small office setting.## Qualifications* Be available roughly 8 months a year: Middle of September to middle of May. Plus Summer events* Previous customer service experience preferred, especially in fast-paced or guest-facing environments.* Strong communication skills and a positive, team-oriented attitude.* Reliable, punctual, and committed to the full seasonal schedule, including weekends and holidays.* Proven experience in restaurant or hospitality management* Strong leadership, communication, and problem-solving skills* Ability to multitask in a fast-paced environment* Knowledge of POS systems, inventory management, and scheduling tools* WA State Food Handler Card and MAST permit, valid for the entire season.* ServSafe certification or equivalent* Basic Computer skills