F&B Manager

Wendy's; Metairie (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Holiday Inn is seeking a capable F&B Manager to coordinate and supervise all property food and beverage operations, aiming for high quality products and service while maintaining profitability.

Responsibilities include budgeting, forecasting, staff supervision, menu planning, vendor management, and ensuring compliance with health and liquor laws. You will respond to guest concerns and drive customer satisfaction across every shift.

Qualifications

• High school diploma or GED; 3 years experience in the F&B, culinary, or related area, or a 2-year degree with 1 year experience.
• Proficiency in Windows, company-approved spreadsheets, and word processing.
• Knowledge of F&B preparation techniques, health department rules, liquor laws.

Responsibilities

• Coordinate, supervise, and direct all property F&B operations to ensure profitability and quality.
• Respond to guest complaints promptly and maintain high service levels.
• Prepare and monitor the F&B budget; forecast and follow up on performance.
• Monitor industry trends and adjust operations for competitiveness and profitability.
• Oversee ordering of F&B supplies, cleaning supplies, and uniforms.
• Supervise daily F&B shift operations and compliance with policies and procedures.
• Manage staffing levels to meet guest service and financial objectives.
• Coordinate menu planning and timely purchase of F&B items within budget.
• Ensure compliance with local liquor laws and health and sanitation regulations.
• Provide exceptional customer service and drive guest satisfaction and retention.

Education

High school diploma or GED

2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Tools

Windows

Spreadsheets

Word processing

Job description

The F&B Manager is responsible for coordinating, supervising, and directing all property food and beverage operations, while maintaining a profitable F&B department and high-quality products and service levels. In addition, to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

Essential:

• Supervise all F&B personnel.
• Respond to guest complaints in a timely manner.
• Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
• Monitor industry trends, and take appropriate action to maintain competitive and profitable operations.
• Oversees the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Reviews comment cards and guest satisfaction results with employees.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements and payroll progress report.
• Monitor quality of service and product.
• Coordinate menu planning and preparation.
• Ensure timely purchase of F&B items, within budget allocation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.

Education & Experience:

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
• Must be proficient in Windows, Company approved spreadsheets, and word processing.
• Must have knowledge of F&B preparation techniques, health department rules, and regulations, liquor laws, and regulations.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Casual dining restaurant

WELCOME TO YOUR HOLIDAY INN MOMENT
More than an iconic place to stay, Holiday Inn hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with your workmates, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.