F&B Eagle Eats Cashier/Cook FT

Kickapoo Lucky Eagle Casino · Hotel; Eagle Pass (TX); In loco; USD 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

The Marketplace Cashier/Cook at Kickapoo Lucky Eagle Casino Hotel is responsible for providing excellent guest service by accurately and efficiently processing guests' food and beverage preparation and purchases.

As part of F&B, you will greet guests, take orders through the POS system, handle cash drawer securely, help with quick service kitchen tasks, and maintain a professional appearance while upholding casino policies and guest service standards.

Competenze

• Must have a High School Diploma, G.E.D or related food service job experience.
• Experience working in a fast-paced, high volume fine dining, casual, and/or nightclub preferred.
• Wine and alcohol knowledge preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Mansioni

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Greets guest and efficiently processes food and beverage orders and purchase through the Point of Sale (POS) System.
• Maintains the accountability and security of their individual cash drawer.
• Stocks and cleans workstation/venue to ensure presentable products.
• Ensures and collects appropriate guest payment for food and beverage service.
• Prepares food as needed in the quick service kitchens.
• Maintains a professional and tidy appearance at all times.
• Communicates in a positive, respectful manner to both internal and external guests.
• Builds and maintains knowledge of food & beverage offerings to ensure all questions answered appropriately and accurately.
• Must maintain excellent attendance and be available to work events and varied schedules per business needs.
• Performs other special projects and duties assigned.
• Demonstrate and promote KLECH core values and MAD skills
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.

Conoscenze

Guest service

POS system

Cash handling

English communication

Descrizione del lavoro

Job Summary

The Marketplace Cashier/Cook is responsible for providing excellent guest service by accurately and efficiently processing guest's food & beverage preparation and purchases.

Reports To

F&B Supervisor

Job Summary

The Marketplace Cashier/Cook is responsible for providing excellent guest service by accurately and efficiently processing guest's food & beverage preparation and purchases.

Essential Functions

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.


• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.


• Greets guest and efficiently processes food and beverage orders and purchase through the Point of Sale (POS) System.


• Maintains the accountability and security of their individual cash drawer.


• Stocks and cleans workstation/venue to ensure presentable products.


• Ensures and collects appropriate guest payment for food and beverage service.


• Prepares food as needed in the quick service kitchens.


• Maintains a professional and tidy appearance at all times.


• Communicates in a positive, respectful manner to both internal and external guests.


• Builds and maintains knowledge of food & beverage offerings to ensure all questions answered appropriately and accurately.


• Must maintain excellent attendance and be available to work events and varied schedules per business needs.


• Performs other special projects and duties assigned.


• Demonstrate and promote KLECH core values and MAD skills


• Manage and maintain security of confidential information entrusted to position.


• Attend and satisfactorily complete all required training as assigned.


• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.


• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.


• Perform other duties as assigned.

Minimum Requirements To Qualifications

• Must have a High School Diploma, G.E.D or related food service job experience.


• Experience working in a fast-paced, high volume fine dining, casual, and/or nightclub preferred.


• Wine and alcohol knowledge preferred.


• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills And Abilities

• Ability to work independently with minimal supervision.


• Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.


• Ability to work under pressure in a fast paced, event-driven, stressful environment.


• Ability to meet multiple deadlines and multi-task.


• Ability to have strong critical thinking, analytical and guest service skills.


• Must possess a positive attitude with strong organizational and leadership qualities.


• Ability to add, subtract, multiply and divide in all units of measure.


• Ability to define problems, collect data, establish facts and draw conclusions.


• Ability to understand complex instructions and material.


• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.


• Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.


• Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.


• Ability to maintain confidentiality.


• Ability to follow and comply with established Casino guest service programs.

Physical Demands

• While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.


• The team member must be able to concentrate for prolonged periods.


• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.


• The team member must be able to communicate effectively in person or using telecommunications equipment.


• The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.


• Frequently lift and/or move up to 50 lbs.

Work Environment

• Normal office setting and casino floor.


• Frequent walking and standing in a smoke-filled environment and frequent contact with the general public.


• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.


• Extended hours and irregular shifts may be required including nights, weekends and holidays.


• Must be able to perform under pressure and work long hours under stressful conditions.


• May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.


• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.


• Travel may be required to perform one or more essential functions of this position.

Conditions Of Employment

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.


• Must be able to provide authorization to work in the United States.


• Must be at least 18 years of age.


• Must have access to reliable transportation to commute to and from work.


• Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.


• Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, Cash Handling, and other required compliance trainings.


• Must participate in tip reporting program.