Eyewear Sales & Service Associate — Growth & Benefits

National Vision, Inc.; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company</n>H

Employee Eyewear Discount

Overtime pay when applicable

Access to educational courses

Internal promotions and career growth

Job summary

America's Best in Novi, MI is seeking a Sales Associate to deliver an exceptional customer experience and support store operations and sales goals. Responsibilities include helping customers select eyewear, dispensing glasses and contacts, training on lens care, and maintaining records.

Join a team at one of the National Vision brands with opportunities for growth, competitive pay, and a benefits package including 401k, FSA, and PTO. Sundays off in some locations are offered, where applicable.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Skilled at multi-tasking and handling a fast-paced work environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School diploma

Job description

America's Best in Novi, MI is seeking a Sales Associate to deliver an exceptional customer experience and support store operations and sales goals. Responsibilities include helping customers select eyewear, dispensing glasses and contacts, training on lens care, and maintaining records.

Join a team at one of the National Vision brands with opportunities for growth, competitive pay, and a benefits package including 401k, FSA, and PTO. Sundays off in some locations are offered, where applicable.