Eyewear Sales Associate

Grene Vision Group; Wichita (KS); On-site; USD 42,000 - 63,000; Full time

Job summary

Grene Vision Group in Wichita, KS is seeking an Optician to dispense and fit glasses and contacts per prescriptions from Optometrists and Ophthalmologists. You will connect patient needs to eyewear products and services.

Responsibilities include assisting with frame selection, taking measurements, using lensometry, educating patients on lenses and coatings, and maintaining accurate inventory and a clean, organized workspace.

Qualifications

• High school diploma or GED required.

Responsibilities

• Achieve Total Patient Experience and build relationships while delivering medical support.
• Assist patients in selecting frames matching style, measurements and prescriptions.
• Operate auto-lensometer and manual lensometer.
• Educate on lenses, coatings, and frame options to fit patient needs.
• Take precise measurements: bridge, eye size, temple length, seg heights, vertex distance, PD, pantoscopic tilt.
• Dispense orders in E360 and repair frames as needed.
• Maintain clean, well-stocked, organized work areas and inventory accuracy.
• Follow all office protocols and assist with other duties as needed.

Skills

Communication

Interpersonal skills

Negotiation

Insurance forms reading

Safety rules comprehension

PHI/HIPAA compliance

Education

HS diploma or GED

1 year customer-facing experience

Tools

ABO/ABOC/NCLE certifications

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Company: Grene Vision Group
Job Title: Optician
Department: Ophthalmology
Supervisor Title: Clinic Manager
Location: This position is located in Wichita, KS

SUMMARY

An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while supporting the patients’ medical needs. This employee is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients’ wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

QUALIFICATIONS

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) required
• One year in a customer interactive position; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.