Eyewear Fitting & Patient Care Specialist

True Vision Optometry; Montebello (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A local eyewear provider in Montebello is seeking an experienced Optician to join their team. This role involves helping patients understand their eyewear needs, assisting in frame selection, taking facial measurements, and explaining pricing and insurance options. The ideal candidate will have excellent customer service and communication skills and previous experience in an optometrist’s office. Join us in providing exceptional service to our patients in a collaborative environment.

Qualifications

• Previous optometrist’s experience desired.
• Strong communication and interpersonal skills.
• Strong customer service skills.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear.
• Make suggestions on frames, and assist patients in choosing the best option for them.
• Take facial measurements to ensure a perfect frame fit.
• Prepare specific orders for the ophthalmic lab.
• Explain pricing, insurance, and payment options to the patient thoroughly.
• Operate under all HIPPA and confidentiality regulations.

Skills

Customer service skills

Communication skills

Interpersonal skills

Job description

A local eyewear provider in Montebello is seeking an experienced Optician to join their team. This role involves helping patients understand their eyewear needs, assisting in frame selection, taking facial measurements, and explaining pricing and insurance options. The ideal candidate will have excellent customer service and communication skills and previous experience in an optometrist’s office. Join us in providing exceptional service to our patients in a collaborative environment.