Eyewear Fitting & Lens Specialist

Henry Ford OptimEyes; Monroe (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Henry Ford OptimEyes in Michigan is seeking an eyewear fitter to select, measure, and fit spectacles per doctors’ prescriptions. You will input orders, communicate lens options, and ensure accurate frame fitting in a busy retail setting.

Responsibilities include using lensometry to verify prescriptions, handling insurance, assisting with front desk duties, and maintaining clean displays. Evening and weekend hours are required to support patient needs.

Qualifications

• High school diploma or GED required.
• Prior dispensing/optical or retail experience preferred.
• Strong customer service skills and basic math.
• Experience with lensometry or optical measurement equipment is a plus.

Responsibilities

• Customize the patient’s spectacle prescription using the process and troubleshoot issues.
• Communicate preferred lens options and benefits.
• Adjust and pre-fit frames prior to measurements.
• Conduct and record measurements for lenses.
• Input and process eyewear orders into the software for the optical lab.
• Follow up on eyewear orders through delivery.
• Maintain clean displays and proper plan-o-gram adherence.
• Explain insurance coverage and assist with dispensing and troubleshooting eyewear.
• Assist front desk duties such as check-in/out, scheduling, and insurance verification.
• Use auto/manual lensometry to verify prescriptions.

Skills

Customer service

Retail experience

Basic math

Computer skills

Education

High school diploma or GED

Tools

Lensometry equipment

Order entry software

Job description

Henry Ford OptimEyes in Michigan is seeking an eyewear fitter to select, measure, and fit spectacles per doctors’ prescriptions. You will input orders, communicate lens options, and ensure accurate frame fitting in a busy retail setting.

Responsibilities include using lensometry to verify prescriptions, handling insurance, assisting with front desk duties, and maintaining clean displays. Evening and weekend hours are required to support patient needs.