Eyewear Concierge & Style Advisor

Warby Parker; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Parental leave

401(k) plan

Employee stock purchase plan

Life insurance

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding customer service in our stores, sharing brand values and fashion sense. You will help customers find eyewear that fits their style while contributing to a welcoming shopping experience.

The role emphasizes product knowledge, proactive problem-solving, and teamwork in a fast-paced retail environment. Eligible for comprehensive benefits for full-time staff.

Qualifications

• Must have customer-facing experience in a service-minded environment.
• Ability to communicate effectively with a variety of people.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Suggest improvements to the retail experience and participate in special projects.
• Support team and customers with flexibility and respect.

Skills

Customer service

Communication

Teamwork

Problem solving

Organized

Attention to detail

Entrepreneurial spirit

Fashion interest

Technology interest

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding customer service in our stores, sharing brand values and fashion sense. You will help customers find eyewear that fits their style while contributing to a welcoming shopping experience.

The role emphasizes product knowledge, proactive problem-solving, and teamwork in a fast-paced retail environment. Eligible for comprehensive benefits for full-time staff.