Eyecare Sales Associate

EssilorLuxottica Group; Orland Park (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Rosin Eyecare, part of EssilorLuxottica, is seeking a customer-focused eyewear associate to assist patients in selecting eyewear and services. You will utilize POS systems, explain product benefits, and coordinate with the Optician to ensure a smooth patient experience.

The role emphasizes friendly service, accuracy in transactions, and maintaining attractive displays while meeting sales goals and company policies.

Qualifications

• High School diploma or equivalent.
• Good basic math skills.
• Effective selling skills.
• Familiarity with POS/tech applications.
• Strong communication and listening abilities.

Responsibilities

• Greets patients with a warm welcome and provides service.
• Explores needs and links to eye care offerings, including eye exams.
• Asks clarifying questions and consults with Optician as needed.
• Describes features and benefits of products using proper tools.
• Maintains product knowledge and ensures accurate sales transactions.
• Operates POS system and processes sales with accuracy.

Skills

Strong basic math

Effective selling skills

Familiarity with technology

Strong communicator and listener

Education

High School graduate or equivalent

Tools

Point-of-sale systems

Job description

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Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we’ve remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We’re constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.

Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
• Informs management of potential safety opportunities.
• Adhere to attendance and daily time keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Perform other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

PREFERRED QUALIFICATIONS

Pay Range:16.83 -23.55

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.