Eyecare Sales Associate

LensCrafters; Glendale (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive bonus/commission plan

Health care

Retirement savings

Paid time off / vacation

Employee discounts

Job summary

LensCrafters in Glendale, AZ is hiring a part-time associate to assist patients with eyewear selections and provide excellent customer service. You will welcome patients, assess needs, explain product features, and ensure accurate fitting and timely pickup in a fast-paced retail environment.

The role emphasizes strong communication, basic math, familiarity with POS systems, and a willingness to learn new technology while delivering a premium eye care experience to customers.

Qualifications

• High School graduate or equivalent
• Strong customer service skills
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

Responsibilities

• Greets all patients with a warm welcome and provides prompt service.
• Explores patient needs and links them to eyewear and eye care services.
• Asks clarifying questions and consults with Optician as needed.
• Describes features and benefits of products using appropriate tools.
• Multitasks and prioritizes to manage time with competing priorities.
• Custom fits glasses and places prescriptions in lenses accurately.
• Communicates pickup timelines and gathers feedback from patients.
• Operates the point-of-sale system and handles transactions per policy.

Skills

Customer service

Sales skills

Communication

Math skills

Tech adaptability

Education

High School diploma or equivalent

Tools

POS systems

Patient records software

Job description

Total Rewards: Benefits/Incentive InformationLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 950532

Store #: 000675 LensCrafters

Position:Part-Time

Total Rewards: Benefits/Incentive InformationLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

Major Duties And Responsibilities

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
• Informs management of potential safety opportunities.
• Adhere to attendance and daily time keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Perform other duties as assigned by Practice Manager or as business needs.

Basic Qualifications

• High School graduate or equivalent
• Strong customer service skills
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

Preferred Qualifications

• Eyecare experience
• Sales experience

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.

• competitive bonus and/or commission plan, which complements a first-class total rewards package.
• health care
• retirement savings
• paid time off/vacation
• various employee discounts

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.