EXTRA-HELP TRANSIT OPERATOR

El Dorado County Transit Authority; Diamond Springs (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

El Dorado County Transit Authority seeks an Extra Help Transit Operator in Diamond Springs. The role operates buses, vans, and cars to provide scheduled, special, and dial-a-ride services.

The position is non-benefited and limited to 960 hours per fiscal year, with an hourly rate of $23.52–$31.53. Responsibilities include safe vehicle operation, assisting disabled riders, basic vehicle inspections, and conveying information to the public.

Qualifications

• Knowledge of operating a variety of transit vehicles (buses, vans, autos).
• Ability to provide safe driving and customer service.
• Familiarity with ADA regulations and safety procedures.
• Ability to read schedules, maps, and passenger information.
• Ability to communicate clearly with the public and staff.

Responsibilities

• Operate transit vehicles safely and efficiently.
• Assist passengers, including those with disabilities, in boarding and alighting.
• Inspect vehicles and report maintenance needs.
• Input passenger and route information; monitor schedules and detours.
• Respond to customer inquiries and dispatch instructions.

Education

High school diploma or equivalent; six months transit driving experience preferred

Job description

EXTRA-HELPTRANSITOPERATOR

Hourly Rate: $23.52 - $31.53

This is an Extra Help non-benefited position limited to 960 hours per fiscal year

DEFINITION

Undergeneralsupervision, operatesbuses,vansandautomobilesprovidingscheduled,specialanddial-a- ridetransitservicesforthepublic;providescustomerserviceandpresentsapositiveimageofthetransit systemtothepublic;picksupanddeliverstransitpassengers;assistsdisabledpassengersinboardingand disembarkingvehicles;inspectsvehiclesandequipmentforsafeoperatingconditions;andperforms related duties asassigned.

SUPERVISION RECEIVED AND EXERCISED

Receivesgeneralsupervisionfromassignedsupervisoryandmanagementstaff. Exercisesnodirect supervisionoverstaff.

CLASS CHARACTERISTICS

Thisisthefullyqualifiedjourney-levelclassificationresponsibleforperformingthefullrangeoftransit vehicleoperationanddriving,customerserviceandsafetyrelatedtasks.Incumbentsareexpectedto workindependentlyandexercisejudgmentandinitiativewithinestablishedguidelines.Positionsatthis levelreceiveonlyoccasionalinstructionorassistanceasneworunusualsituationsariseandarefully aware of the operatingprocedures andpoliciesoftheworkunit.

ThisclassisdistinguishedfromTransitOperationsSupervisorinthatthelatterservesasthefirstlevel supervisorand assigns, directsand reviews the workofoperationsstaff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments ofdifferent positions and to make reasonable accommodations so thatqualifiedemployees can perform the essential functions of the job.

Positions and to make reasonable accommodations so thatqualifiedemployees can perform the essential functions of the job.

• Operatesa diverserangeofvehiclesused toprovidescheduled,specialanddial-a-ride transitservices forthe public;vehiclesoperated include, butare notlimited to, buses, vans andautomobiles.
• Picksupanddeliverstransitpassengers;assistsdisabledpassengersinboardinganddisembarking usingspecializedequipmentwhereneeded;providesinformationandrespondstopatronissuesor

questions;provides customerserviceand presents a positive image ofthetransitsystemto the public.

• Operatestransit vehicles safelyundera varietyofweatherand road conditions.
• Inspectsvehiclesandequipmentforsafeoperatingconditions;addsfluids,airandmakesminor adjustmentsasnecessary;ensuresthatvehiclesmeetthesafeoperatingstandardssetbyElDoradoTransitandregulatoryagencies, andifnot,reportstheneedformaintenance and repairwork.
• Inputspan passengerandrouteinformationviacomputerizedtabletand/orpaperroutesheet;checks schedulesandroutes;notesdetoursforroadclosuresorspecialpick-ups;collectsandaccountsforfares.

• Maintainscommunicationswith dispatch centerandrespondsto dispatcherassignments as received.

• Makesprompt,accurateaccidentandincidentreports;providesfirst-aidassistanceasnecessary; contactsdispatchcenter,supervisorand/or emergency services as directed through operational policies and procedures.
• Compilesdataonpassengersserved;assistsinpreparingandmaintainingavarietyofrecordsand reportsrelatedtoservices provided.
• Ensuresvehiclesoperatedaremaintainedinacleanandorderlycondition;searchesvehiclefortrash

andlostitems,sweepsandcleanbuswindowsasneeded;drivesvehiclesthroughautomatedwashing system.

• Respondstocustomerinquiryorcomplaintsregardingservice;referstosupervisoras needed.
• Provides officesupportassistance as assigned.
• Observes safe workmethods and utilizessafetyequipmentrelated tothe work.
• MayAssistotherTransitOperators with routeorientation.
• Performs related duties asassigned.

QUALIFICATIONS

Knowledge of:

• Operationalcharacteristicsofavarietyofvehiclesusedtotransportpassengersincludingspecialized devicesforvehicle accessibility.
• Safedrivingpracticesrelatedtotheoperationofpublictransitvehiclesincludingbuses,vansand
• automobiles.
• Safetyregulations andVehicle Code provisions governingthe work.
• ADA(American’s withDisabilities Act)regulations regardingpublictransitoperations.
• Methodsandtechniquesofconductingdailyandroutinevehiclesafetyinspectionwithinestablished guidelines.
• Basic mechanicalabilityincludingcheckingoil, refuelingvehicles andinstallingsnowchains.
• Diverse range ofcommunications devicesincludingradio systems.
• Countyroadsystems and geography.
• Basic mathematicsand cash handlingtechniques.
• Basicfirst-aid techniques.
• Basicoffice supportpractices
• Safe workmethods and safetyregulations pertainingto the work.
• Techniquesforprovidingahighlevelofcustomerservicebyeffectivelydealingwiththepublic,and internalstaff.
• The structureandcontentoftheEnglishlanguage,including themeaning andspelling ofwords, rules

ofcomposition, and grammar.

• Modernequipmentandcommunicationtoolsusedforbusinessfunctionsandprogram,project,andtaskcoordinationincludingcomputersand softwarerelevanttothe workperformed.

Ability to:

• Operatepublictransitvehiclesskillfullyandsafelyincludingtheuseofspecializedequipmentto assistpassengers with vehicleaccessibility.
• Presenta positive publicimage ofthe transitsystem.
• Respond decisivelyandeffectivelyin emergencysituations.
• Demonstrate excellentcustomerserviceskills.
• Readandinterpretmaps and schedules.
• Operate basic computersystems and communicationsystems.
• Collectand accountforfares received.
• Prepare accurate and concise records andreports.

• Maintain schedules onassigned routes.
• Exerciseindependentjudgmentand initiative withoutclose supervision.
• Maintain accurate logs, records,and basic writtenrecords ofworkperformed.
• Understandandapplyallpertinentlaws,codes,regulations,policiesandprocedures,andstandards relevantto workperformed.
• Communicateclearlyandconcisely,bothorallyandinwriting,usingappropriateEnglishgrammar

and syntax.

• Understandandfollowwritten and oralinstruction.
• Establishandmaintaineffectiveworkingrelationshipswiththoseencounteredinthecourseofthe work.

Education and Experience:

Anycombination of trainingandexperience that wouldprovide therequiredknowledge, skills,and abilities is qualifying. A typical way to obtain the requiredqualifications wouldbe:

Equivalenttocompletionofthetwelfth(12th)gradeandsix(6)monthsofexperiencedrivingvehicles, preferablyina transitenvironment.

Licenses and Certifications

• Possessionof,andabilitytomaintain,avalidClassCCaliforniaDriver’sLicenseandasafedriving recordthroughoutemployment.
• Possessionof,orabilitytoobtainwithinninety(90)daysofappointmenttotheclassification,aClassBCalifornia Driver’s License;and maintenance of a safe drivingrecordthroughoutemployment.
• Possessionof,orabilitytoobtainwithinninety(90)daysofappointmenttotheclassification,a VerificationTransitTraining(VTT)certification withpassengerendorsement.

PHYSICAL DEMANDS

Mustpossessmobilitytoworkinapredominantlyvehicledriving/operationenvironment;tooperatea motorvehicleanddriveonhighways,surfacestreetsandcountryroadsinlighttoheavytraffic conditions;strength,stamina,andmobilitytoperformmediumtoheavyphysicalwork.Theincumbent mustregularlyhear,sit,reachwithhandsandarms,anduseleg/foottoreachorhandlevehiclecontrols andliftingdevices.Physicaleffort,fingerandmanualdexterityareregularlyneededtooperateassigned equipment.Visualrequirementsincludenearanddistancevision,colorvision,nightvision,peripheral vision,depthperceptionandtheabilitytoadjustfocus;visionisalsoneededtoreadprintedmaterialsand acomputerscreen;andhearingandspeechtocommunicateinpersonandoverthetelephoneorradio. Theincumbentmustsitforlongperiodsoftimewhileoperatingvehicles,andwalkonmultipletypesof surfaces to inspectvehiclesand assistpassengers. Positions in this classification bend, stoop, kneel, reach, andclimbtoperformworkandinspectworkvehicles.Employeesmustpossesstheabilitytolift,carry, push,andpullmaterialsandobjectsweighingupto60pounds,orheavierweightswiththeuseofproper equipment. Reasonable accommodations willbe madeforindividuals ona case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employeesprimarilyworkinadrivingenvironmentandarefrequentlyexposedtoroadandtraffic conditions,loudnoiselevels,coldandhottemperatures,inclementweatherconditions,roadhazards, vibration,chemicals,andfumes,hazardoussubstances,andhumanoranimalbodilyfluids.Employeesmayinteractwithupsetstaffand/orpublicandprivaterepresentativesandcontractorsininterpretingand enforcingElDoradoTransitpoliciesand procedures.

WORKING CONDITIONS

Mustbewillingtoworkearlymorning,evening,weekend,holidayandsplitshiftsasrequired. Mustbe willingtorespond to emergencycircumstances asrequired.

EL DORADO COUNTY TRANSIT AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER