Extra Help/Resident Assistant (Multiple Open Positions)

Veterans Legal Services Clinic and Pro Bono Services Center

Little Rock (AR)

On-site

USD 6,000 - 7,000

Full time

14 days+

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Job summary

University of Arkansas at Little Rock is seeking committed, leadership‑oriented students to serve as Resident Assistants, fostering personal growth and community living on campus.

RAs support residents, respond to concerns, assist in conflict resolution, maintain confidentiality, and participate in training and programming to enhance the on‑campus living experience.

Qualifications

Must be admitted to the University.
Maintain a full-time academic course load (12 credits/semester undergrad, 9 graduate).
Minimum 2.5 cumulative GPA.
Student contact and leadership experience.
Have lived on campus for at least a semester.

Responsibilities

Be available in the community, especially during the evening hours, maintain frequent contact with all residents, and be a visible member of the community.
Recognize and assist students with social, personal, and academic-related concerns/needs.
Assist in conflict resolution and mediation.
Respond to, document, and report any inappropriate, disruptive, and/or concerning behavior.
Maintain professional confidentiality (FERPA).
Know campus and community resources and refer when appropriate.

Skills

Leadership experience

Communication skills

Maturity

Education

University admission

Full-time student

GPA 2.5 minimum

On-campus residence

Job description

Resident Assistant (RA) – Campus Living

UA Little Rock is seeking committed, leadership‑oriented students to serve as Resident Assistants, fostering personal growth and community living on campus.

Summary of Job Duties

Extra Help/Resident Assistants (RAs) are students selected on the basis of leadership, experience, scholarship, and the desire to help residential students realize their potential for personal development through community living. RAs serve as role models for residential students and are expected to use their best judgment, maturity, and concern for those individuals with whom they live and work. Their responsibilities for the general welfare of the students and facilities extend to all areas of the campus. RAs are responsible for maintaining communication with the appropriate staff members about the concerns and accomplishments of their community members. This position is governed by state and federal laws, and agency/institution policy.

Qualifications

Must be admitted to the University;
Resident Assistant must maintain a full‑time academic course load (12 credits/semester undergraduate, 9 graduate) but is not to exceed 18 credit hours unless approved by supervisor;
Minimum 2.5 cumulative GPA;
Student contact and leadership experience;
Have lived on campus for at least a semester.

Job Duties and Responsibilities

Be available in the community, especially during the evening hours, maintain frequent contact with all residents, and be a visible member of the community;
Recognize and assist students with social, personal, and academic‑related concerns/needs;
Assist in conflict resolution and mediation;
Respond to, document, and report any inappropriate, disruptive, and/or concerning behavior;
Maintain professional confidentiality (FERPA);
Know campus and community resources and refer when appropriate.

Community Building and Programming

Plan, organize, and facilitate programs based on the needs and interests of the residents;
Be actively involved and encourage resident participation in community and campus activities;
Fulfill community building requirements as outlined by Residential Curriculum, Hall Director, and through training sessions;
Attend UA Little Rock‑sponsored events throughout the academic year.

On Call

Participate in the community’s on‑call rotation as scheduled by the Hall Director;
Notify Hall Director or on‑call Hall Director of emergency personnel, need for consultation, or incident reports;
Rota may change for holidays, university functions, and Office of Campus Living needs.

Property Responsibilities

Walk all areas of hall/floor regularly;
Report damages, facility repairs, and safety concerns promptly and follow‑up on repair progress;
Assist with move‑outs/tours when needed or during high‑volume recruitment periods;
Conduct health/safety inspections twice a month;
Document trash or aesthetic violations.

Administrative Duties

Distribute and collect reports, notices, and forms as requested by Hall Directors, Area Coordinators, and campus staff;
Communicate and enforce Campus Living & University policies;
Complete duty logs, inventory sheets, programming paperwork, room inspection forms, and resident interaction logs by deadlines;
Attend weekly staff meetings and one‑on‑one meetings with Hall Director;
Check assigned mailbox daily and use the official UA Little Rock email address for communication.

Training

Attend all RA Training and In‑Service sessions (Fall, Spring, Summer);
Complete payroll paperwork before start date and wait for approval;
Attend Title IX and Mandated Reporter Training;
Complete all required compliance training.

Time Commitment

Work throughout the year, including breaks and university closures; holiday coverage rotates among staff;
RA responsibilities are a priority over academics and non‑academic activities;
Non‑academic work (internships, athletics, leadership positions) must be approved by Hall Director;
Returning RAs may not work more than 10 hours per week off‑campus (exceptions may be made for paid on‑campus work);
All off‑campus employment must be mutually agreed upon before starting the position;
Credit or required academic internships are not part of the 10‑hour cap but must be discussed at semester start;
Resident Assistants are permitted weeknights and weekends away as long as they do not conflict with the on‑call schedule.

Additional Duties

Develop rapport with each resident;
Participate in RA recruitment events, group process, and interviews;
Serve as a tour guide on Discover UA Little Rock days and New Student Orientation;
Attend the End‑of‑Year banquet;
Assist with re‑application and survey collection;
Perform any other responsibilities assigned.

Knowledge, Skills, and Abilities

Good communication;
Critical thinking;
Team collaboration;
Self‑motivation;
Flexibility;
Time management.

Salary Information

$6,800 stipend

Required Documents To Apply

Resume

Recruitment Contact Information

Elizabeth J. Roshell, Assistant Director for Residential Life and Education
Email: ejroshell@ualr.edu

Pre‑employment Screening Requirements

Criminal background check, sex offender registry
Additional checks (financial/credit, motor vehicle registry, drug screening) as required

Equal Employment Opportunity Statement

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Physical Activity Requirements