External Manufacturing DS Supply Director

GlaxoSmithKline; Zebulon (NC); On-site; USD 180,000 - 250,000; Full time

Job summary

GlaxoSmithKline is seeking a Supply Director to lead a portfolio of CMOs, align supply strategies with manufacturing goals, and manage risk and performance to deliver medicines to patients. You will guide senior stakeholders and supervise cross-functional teams across external manufacturing and supply chain operations.

The role emphasizes strong GMP experience, strategic governance, and financial stewardship, with a focus on integrating new drug products into the portfolio and maintaining supply

Qualifications

• BS Degree in Business, Supply Chain, Procurement, Biotechnology or Biologics related field or engineering, logistics, finance or quality.
• Minimum of 10 years Pharmaceutical Industry with a strong GMP background.
• Minimum of 5 years' experience leading direct or matrix teams.
• Minimum of 2 years' experience working with CMOs on supplier performance and relationship management across complex supply chains.
• Experience in manufacture and supply operations within a production facility.
• Experience implementing new product launches, integrating new business or business models, changing sources of supply and/or divesting products.

Responsibilities

• Provide leadership and oversight of CMO performance metrics: OTIF, NPI delivery, quality, and raw materials handling.
• Establish strategic goals for CMOs and PQTS teams, aligning with commercial and manufacturing strategies.
• Manage day-to-day business, operations, quality relationships, and communication between GSK and CMOs.
• Coach and guide direct reports (N-1) to achieve EM business, operational and quality objectives.
• Ensure delivery of supply within P&L and manage the assigned portfolio budget.

Skills

CMO oversight

OTIF delivery

Supply chain leadership

Risk management

Budgeting

GxP compliance

Education

BS Degree in Business, Supply Chain, Biologics, Engineering

Tools

ERP systems

Job description

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance.

Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

The Supply Director is accountable for managing a portfolio of suppliers / contract manufacturing organizations (CMOs) as well as able to grow the relationship and business as necessary based on GSK strategic objectives. This role will primarily ensure oversight of the supply base through the Project Specialists, Project Managers, Supplier Relationship Managers and/or Sr. Supplier Relationship Managers. Key responsibilities include establishing strategic goals and objectives for CMOs, ensuring alignment with GSK's commercial and manufacturing strategies, managing business & operations, quality and risk anticipation. To achieve this, the supply director is accountable to create adequate internal and external governance while ensuring strong business relationship with the CMO. The role is to ensure the integration of new commercial drug products within the commercial portfolio in collaboration with the GSC Supply Chain and R&D teams to ensure the effective delivery of products to patients in line with the GSK commercial ambition. Additionally, the role involves providing leadership, guidance, and coaching to direct reports to achieve business, operational, and quality objectives. The Supply Director is also accountable for managing performance and development of direct reports, staying within budget limits, and overseeing lifecycle activities related to the portfolio of Contract Manufacturing Organizations (CMOs). This role acts as a backup to the head of External Manufacturing Drug Substance.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Provide leadership and oversight of CMO performance metrics: on-time in full (OTIF) of supply, NPI delivery, Quality performance, management of GSK owned raw materials such as media and chromatography resin, etc.
• Establish strategic goals and objectives for CMOs and PQTS teams and ensure site's business, operational and quality objectives and plans are aligned with GSK's commercial and manufacturing strategies and plans. The Supply Director is a member of product strategy leadership team (PSLT) at a strategic level.
• Establish and manage day to day business, operations, quality relationships and communication between GSK and the CMOs.
• Provide leadership, guidance and coaching to direct reports (N-1) for achieving EM business, operational and quality objectives, plans, and performance goals.
• Manage performance and development of direct reports to achieve organizational and department goals and provide a productive work environment.
• Accountable for delivery of supply within P&L.
• Responsible for building and following up the operational budget to stay within limits related to the assigned portfolio. Responsible to leverage continuous improvement framework within the PQTS team to achieve operational excellence in the execution.
• Drive GSK culture into team's way of working * Manage SRM/SCRM data to ensure proactive decision making to support changes in supply and demand.

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• BS Degree (or international equivalent) in Business, Supply Chain, Procurement, Biotechnology or Biologics related field, Engineering, Logistics, Finance or Quality.
• Minimum of 10 years Pharmaceutical Industry with a strong GMP background.
• Minimum of 5 years' experience leading direct or matrix teams.
• Minimum of 2 years' experience working with CMOs on supplier performance and relationship management across complex supply chains
• Experience in manufacture and supply operations within a production facility
• Experience implementing new product launches, integrating new business or business models, changing sources of supply and / or divesting products

Preferred Qualification

If you have the following characteristics, it would be a plus:

• Crisis Management and Business Continuity Planning
• Understanding of planning systems and / or learning agility and desire to learn and understand
• GPS / Lean Sigma experience
• Financial Acumen and / or learning agility and desire to learn and understand
• Strong interpersonal skills and stakeholder engagement agility
• Experience driving improvements in supplier metrics / KPI
• Ability to lead cross functional teams to an aligned strategy
• Understanding of digital, data analytics (DDA) principles and emerging technology and applications.
• Practical experience working with change management approaches on a range of people, projects and programs
• Highly effective at senior stakeholder engagement, negotiation and influence.
• Refined ability to make decisions under pressure and time constraints.
• Creative, conceptual thinker with strong analytical and problem-solving skills

#LI-GSK

Skills

Audit Preparations, Business Continuity Management (BCM), Contractor Oversight, Data Integrity, Digital Fluency, Financial Acumen, GxP Regulations, Lean Management, Operational Execution, Problem Solving, Process Optimization, Risk Awareness, Scenario Planning, Supplier Relationship Management, Supply Chain Optimization, TroubleshootingItalian Salary Range / Fascia retributiva in Italia: EUR 84,750 to EUR 141,250Belgium Salary Range / Fourchette salariale - Belgique: EUR 122,250 to EUR 203,750The annual gross base salary range for new hires in this position is listed above for each applicable location. These ranges take into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. In addition, this position may offer an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. More detailed information on the total benefits package will be supplied during the recruitment process. This role is available for applicants from multiple locations, and therefore salary ranges for certain locations are also shown. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the candidate's skills, experience, education level and the market rate for the role. Offers are typically made within the advertised range based on the candidate's skills, experience and qualifications, with the upper end generally reserved for highly experienced candidates or other exceptional circumstances aligned with these criteria.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at [e-mail]

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.